Supervisor Needed at NCR Corporation (NYSE: NCR)

 Employment Nigeria 08-Sep-2015 LAGOS , Engineering  

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

POSITION : Supervisor

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

  • Position requirement is to be an expert that directs project specific activities of team members and offers management assistance to the organizational leader
  • Ensure team members are performing optimally to achieve their individual and collective KPI set by the company.
  • Performs needs analysis and prioritization, feasibility and business impact
  • assessments for major KM requests and initiatives
  • Typically manages overall life cycle of one or more Knowledge Solutions.
  • manage field operations
  • Supervise team member to provide the best service delivery to our esteem customer.
  • Ensure continuous monitoring of team member to meet Service level agreement the company have with the customer.
  • Supervise team member and communicate timely to the customer on the incident logged with the company to avoid bridging the SLA and penalty payment.
  • Organize meeting with the customer to showcase the company’s performance and to identify grey areas from customer point of view and work on it. .
  • Main focus areas are the reduction of failures/incidents, designing efficient and cost effective service philosophies, optimizing use of assets to reduce inventories and improve cash flows and performing proactive lifecycle management on both product and service performance 

BASIC QUALIFICATIONS:

  • Bachelor’s Degree or Higher National Diploma
  • 4+ years of related engineering field experience
  • Understanding of current Incident Management processes and systems
  • Strong analysis and good reporting skill.
  • Self-motivation, customer focused.
  • trong written and oral communication skills
  • trong team orientation.
  • Customer service experience will be and added advantage.

 

Method of Application

Use link below to apply



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Sales Representatives Jobs in Lagos

Nestle Nigeria Engineering Trainee Programme 2015

Graduate Mechanical Engineer at Drausnet Nigeria

QA/Test Engineers Job at Buksen Engineering Services

Job at XNet Security Technologies Limited


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

HVAC Electrical Technician at Dangote Group

Internal Audit Assistant at Dozzy Oil & Gas Limited

Fundraising Officer at the Bible Society of Nigeria

Legal Officer at Dangote Group

Pipeline Project Manager at Transtidal Energy Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Management Accountant at Biswal Limited

Business Cluster Managers in a Financial Technology Firm (Lagos, Aba, Onitsha, Osogbo, Ibadan, Kano)

Offline Sales Regional Manager, Eastern Region at Jumia

Customer Service Representative at Paga

Customer Service Officer at Vesti Technologies

DevOps Engineer at Vesti Technologies

Electrician - Golden Fertilizer at Flour Mills of Nigeria Plc

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,