Jobs at First Katalyst Marketing - 3 positions

 Employment Nigeria 04-Feb-2017 RIVERS , PORT HARCOURT , Engineering   Marketing and Sales  


First Katalyst Marketing - We are currently recruiting ot fill the positions below :


POSITION : Sales Promoter

Descriptions

  • Present to customer the latest updated offers issued and prepared by the sales manager in order to increase sales in the showroom.
  • Monitor and report on activities and provide relevant management information.
  • Capable of explaining all the information of the products as well as communicating the use of all the products in the most professional and efficient way.
  • Understand the principles of marketing and sales including product offer development, features-benefits-solutions selling
  • Implement the sales strategy within your outlet.
  • Attend training to develop relevant knowledge and skills
  • Implement outlet merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers
  • Responsible for the proper display of the products in the outlet.
  • Make sure all the required quantities of products are displayed in the outlet and eliminate the stock shortage.

Requirements

  • Proven working experience as a promoter or as a sales person
  • Ability to understand customer needs and handle different types of personalities
  • Strong listening, communication, presentation and social skills
  • National Diploma or BS in Marketing or any related field.

 

POSITION : Phone Engineer

 Descriptions

  • Performs all repairs, rework, test and documentation steps necessary to proceed
  • Troubleshoots down to the component level, repairs and documents all failures
  • Responsible for fault finding and repair
  • Refurbishes mobile phones, wireless devices and other related models
  • Implements locking/unlocking, language change and profiling of mobiles.
  • Disassemble/reassemble down to board and component levels.
  • Repairs accurately
  • Handles customer requests for technical assistance

Requirement

  • Up to 2 years similar work experience.

 

POSITION : After Sales Front Desk Officer/Receptionist

 Descriptions

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

 

How to Apply
Candidates should send their  CV's (in MS Word or PDF Format) to: yinka@firstkatalystmarketing.com

use position applied for as the subject



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