The Nigerian Stock Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. 

POSITION : Branch Admin Officer

Description

• The Administration Unit at the branch offices is one of the three business lines The Exchange maintains at the branch offices; the others are Quotations & Listing and Client Experience.
• The Branch Administration Officer has the strategic responsibility for proactively managing any office administration and IT issues at the branch office to ensure continuous business operation with minimum disruption.
• The incumbent will implement the Exchange’s office management policy at the branch office, maintain the Trading Floor, coordinate all the staff matters as well as liaise with the Hubs (Abuja and Port Harcourt) on IT and manpower related issues in the branch office.
• Serving as the liaison between the Head Office departments of Administration, Human Resources and Market Operations in the branch, the incumbent will ensure that these departments are appropriately informed of the relevant activities in the branch office. This role reports to the Branch Manager

Responsibility

• Branch Market Operations Maintain and provide technical support for the Branch Trading Floor computer infrastructure and information system Provide day-to-day support to trading floor end users e.g., Brokers, Staff, etc. for any technical issues including but not limited to the desktop, network and trading application
• Engage in One-to-One interaction with users to understand the support requirements and provide them with best available solution
• Leads and participates in projects that involves deploying or supporting new software, desktop infrastructure or technology to a business group
• Ensure the smooth functioning of the applications over the weekend restarts, release and maintenance activities
• Provide 1st level support on desktop hardware and software application; manage escalations when needed at the branch Operate and maintain the branch Trading Floor as well as ensure that regular and effective connectivity with the Trading Engine at the Head Office is established
• Prepare detailed trouble-shooting and support documentation for weekly reporting of branch trading floor issues for the branch manager as part of the branch office report General Administrative Support Ensure regular maintenance of all assets of The Exchange in the branch office
• Maintain all internal Audit specified registers including Assets, Diesel, Staff, Stationeries as well as the imprest records of the branch office Process and submit monthly bank reconciliation statement to the Head Office (Finance Department) Responsible for branch inventory management such as stationeries and equipment allocated to the branch Attend branch office staff periodic meeting and function as Secretary of the branch office in official communication Liaises with branch office Courier Service Company for mails dispatch and cross checking of bills Prepare weekly and monthly reports on the branch office and provide input into the preparation of the Branch Network Department Strategy Perform other related duties as may be assigned from time to time

 Skill Requirement

• Communication Skills Interpersonal Skills Strong organisational skills Reliability and conscientiousness Time management and planning skills Ability to multi-task Analytical Skills Change Management Business Acumen Strategic Thinking Process Management Decision Making KEY RELATIONSHIPS Internal – Provide consultation to business development with respect to branch administration and Trading Floor management as required by the Branch Manager, HOD or DH and liaise with Head Office to resolve any Trading Floor and General Administration related issues
• External – provide on-going support on branch trading floor to the users CANDIDATES EXPERIENCE: Proficient with Windows Operating Systems Experience supporting and troubleshooting networking related issues Strong knowledge of Desktop applications (Microsoft Office, Outlook, etc) Understanding of the ITIL framework Experience in Business Management/Trade Floor/Financial industry Ability to work on own initiative with minimal supervision An organised and thorough approach to work Ability to see projects through from start to finish with guidance Ability to manage a heavy workload and at times prioritise conflicting priorities as well as tracking progress on a wide range of tasks Proven track record of strong performance against measurable deliverables
• A commitment to collaboration and a joint-accountability approach
• Experience of organising and providing administrative assistance in an office environment Experience of handling a wide range of enquiries Experience of taking and writing minutes Experience of using Microsoft Office packages, particularly Word, Excel, PowerPoint and Outlook

Specification

• To successfully deliver the above goals, the right candidate must have: Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance Membership of a professional body like Nigerian Institute of Management is an advantage Minimum of 2 years’ experience in Office Management

To successfully deliver the above goals, the right candidate must have:

• Minimum of HND/ Bachelor degree in Social and/or Management Science disciplines, preferably in Economics, Marketing, Finance
• Membership of a professional body like Nigerian Institute of Management is an advantage
• Minimum of 2 years’ experience in Office Management
• Proficient with Windows Operating Systems
• Experience supporting and troubleshooting networking related issues
• Strong knowledge of Desktop applications (Microsoft Office, Outlook, etc)
• Understanding of the ITIL framework
• Experience in Business Management/Trade Floor/Financial industry
• Ability to work on own initiative with minimal supervision
• An organised and thorough approach to work
• Ability to see projects through from start to finish with guidance
• Ability to manage a heavy workload and at times prioritise conflicting priorities as well as tracking progress on a wide range of tasks
• Proven track record of strong performance against measurable deliverables
• A commitment to collaboration and a joint-accountability approach
• Experience of organising and providing administrative assistance in an office environment
• Experience of handling a wide range of enquiries
• Experience of taking and writing minutes
• Experience of using Microsoft Office packages, particularly Word, Excel, PowerPoint and Outlook.

Functional 

• Analytical Thinking
• Business Acumen
• Strategic Research
• Conflict Management

Behavioural 

• Change Management
• Decision Making