Customer Care Representative at BlueSteel Resources

 Employment Nigeria 04-Apr-2017 LAGOS , Customer Service  

BlueSteel Resources - We aim to be the premier destination for talented candidates and clients committed to staffing top tier professionals. 

POSITION : Customer Care Representative

Role

  • Provide quality customer service to customers
  • Respond and follow up promptly to customer enquiries
  • Handle and resolve complex cases to ensure customer satisfaction
  • Sales of phones, accessories, sim cards and airtime
  • Sim registration, sim swap etc
  • Obtain and evaluate all relevant information to handle enquiries and complaints
  • Process orders, forms, applications and requests
  • Record details of enquiries and customer interactions including actions taken
  • Work effectively with a variety of situations, individual and groups
  • Acquire multiple product knowledge to enhance ability to understand customer needs across different service plans
  • Identify processes, procedures and workflow improvements and assist in the implementation

Requirement

  • A minimum of an OND qualification.

Offer:
N30,000

How to Apply
Candidates should send send their CV's to:cvs@bluesteelsolutions.com.ng



Sorry the application deadline for this job has elapsed



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