Customer Service Officer at Audacious Business Concept

 Employment Nigeria 29-Apr-2017 LAGOS , Customer Service  

Audacious Business Concept - a fast growing fashion retail organization. 

POSITION : Customer Service Officer

Description

We are looking for a driven Customer Service Officer to attend to customers’ complaints and need, attract and interact with targeted virtual communities and networks users. The successful candidate will be joining our Creative Services Team.

The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap.

Responsibilities

  • Resolve customers’ complaint via phone, email, mails or social media.
  • Use telephones and social media platforms to reach out to customers and attend to their needs.
  • Greet customers warmly and ascertain their complaints and needs.
  • Assist with issues placing orders and exchanging goods.
  • Collaborate with other departments (Social media specialist, sales etc) to manage reputation, identify key players and coordinate actions.

Requirements

  • Working experience in Customer Service or related field
  • Excellent consulting, writing, presentation and communication skills
  • Demonstrable social networking experience
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Fluency in English
  • B.Sc/HND in any discipline.


Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Area Security Adviser at Shell Petroleum Development Company (SPDC)

Head of Operations at Jubilee-Life Mortgage Bank Plc

Account Officer at Centaur Pharmaceuticals

Administrative Officer at WhiteSpace Services Limited

Facilities Management & Services Senior Analyst at Oando Plc

More

GET FREE JOB ALERTS

POPULAR JOBS

Business Cluster Managers in a Financial Technology Firm (Lagos, Aba, Onitsha, Osogbo, Ibadan, Kano)

Customer Service Officer at Vesti Technologies

Customer Service Representative at Paga

DevOps Engineer at Vesti Technologies

Electrician - Golden Fertilizer at Flour Mills of Nigeria Plc

Store Assistant at Wellness Healthcare Group

Key Account Manager at Paga

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,