Nokia a global leader in the technologies that connect people and things. Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
POSITION : A&A MEA Presales Manager - Business Support Systems
Description
- The person has to ensure solution value proposition is clearly communicated in the customer engagements and captured and articulated in offer proposals during Offer Development stage. In addition the role needs to ensure for non standard and complex deals our solution scope is fully optimized.
- This role requires specialist good knowledge of telecom networks, commercial and technical expertise in BSS (Business Support Systems) which is one of the product lines in A&A portfolio.
- Pre-Sales role includes development and support of new business for A&A portfolio and pre-sales activities by providing clear definition of the solution capabilities to meet customer requirements and commercial proposal for the same.
- The role includes RFP/RFI/RFQ for A&A deals from understanding the requirements, identifying the respective resources, structure the Offer - technical and financials, cost estimations, SOW preparations and overall competitive analysis working with Sales teams in market units, global business units, domain teams within AA GBC.
Objectives
- This role will be involved in helping to create a pipeline of opportunities working with sales teams for various accounts and in responding to opportunities involving a combination of Nokia and also 3rd party vendor products wherever required to complete the solution.
Solution / Business Development:
- Ensures key messaging is reflected in offers and supports differentiation from competition.
- Participate in managing and reporting the opportunity pipeline with GBC team as well as sales
- Provide customer facing support including customer presentations, bid defenses, product demonstrations, etc.
- Able to bring out the value proposition for solutions of BSS portfolio of A&A which includes OCS, DSC-PCRF, Billing Mediation, Invocing, CRM, Customer enagegment, and SPS solutions.
- Excellent understanding of BSS E2E solutions as per TMForum Mapping, SOA architecture, eTOM Modeling.
- Provide subject matter expertise and manage pre-sales activities for SDP (products and services). Provide direct interface to and engage BU’s and PLM’s for MEA market, account or case.
Solution Strategy:
- Develop a solution strategy in conjunction with BSS Business & Product Units, Customer Account Teams and Delivery teams. The strategy will include the agreement with all stakeholders the portfolio push and how this can be implemented.
SDP Pre-sales Manager is responsible for the following:
- Defines Complex technical solution with the help of BU. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc
- Preparation of complex techno-commercial offer for the customers.
- Attendance at conferences, working with SMEs from BL and research to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is going
- Provide Pricing guidance for BSS Portfolio.
- Work closely with the sales team on the qualification of prospects in the area of solution fit and service delivery expectations
- Interaction with technical team, of operator to Influence specification in line with our product feature and optimized product configuration
- Communicating new product developments to prospective clients
- Provide support to lead for defending the techno commercial offer during Offer Approval Meetings
- Delivery of various pre-sales activities for one or more customers (with support of BSS BU/Product Units and account teams) - including responding to customer requests for information, developing & planning conceptual solution presentations, demonstrations and technical / product guidance in meetings etc
- Provide documentation (technical design ,scope of work etc..) with support of SDP domain/BU teams.
- Ensure that Sales is supported in the bidding process From Product Management point view for different product related activites e.g feature development/Request etc
- Procure and understand the costing received for 3rd party components and material, installation from PDC, Delivery & MSM
- Negotiate equipment / feature scope with customer (equipment / features)
Recruitment Synopsis:
- Experience in BSS Solutions (OCS, DSC-PCRF, Billing/CRM solutions, TMFourm, SPS-CE) and a good understanding of the E2E BSS & Digital transformation solutions/Domain.
- Strong business acumen and analytical skills, including identifying improvement opportunities, developing business cases, analyzing investment opportunities.
- Financial management knowledge and commercial acumen.
- Interpret customer requirements and solution
- Communication skills (verbal and written), including influencing those not
- Communicate at different levels within Customer organization, include “C” and C-1 level executives
Qualifications and Experience
- Bachelor's degree in Telecom/Electronics/Electrical/Comp. Science Engineering.
- 10-15 years of Experience in Telecom and IT industry (minimum 8 years in Telecom is required)
Competency Highlights:
- Coordination and Relationship management skills
- Self committed, results focused
- Strong Negotiation Skills.
- Telecom Solutions and ability to understand network issues/requirements
- Commercial acumen & Financial analysis
- Advanced power point presentation, excel and modeling skills
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