Vacancy for Customer Service Representative at RN Limited

 Employment Nigeria 06-Sep-2017 ₦30,000 - 60,000 LAGOS , Customer Service  

RN Limited - We are looking for 10 experienced customer service representatives
 
POSITION : Customer Service Representative - (10 slots)

RESPONSIBILITIES

  • Process payments
  • Use our online support tickets to communicate with customers
  • The ability to deal patiently with problems and complaints while remaining courteous when faced with difficult or angry customers
  • Performance which meets or surpasses company goals related to quality
  • Answer incoming calls regarding general billing, service related and product questions
  • Analyze customer accounts and determine appropriate resolution

 Requirements

  • Excellent computer software navigation skills
  • Ability to exercise good judgment and utilize critical thinking skills
  • Persuasive and strong selling skills over the phone 
  • Must be able to work in a fast paced call support environment
  • Ability to type a minimum of 45 words per minute
  • A minimum of 2 year experience working in a customer oriented business
  • Must exhibit excellent customer service interpersonal skills
  • Must have the ability to communicate effectively with customers, both orally and written
  • Experience using telephone equipment, computers and various other office products such as MS Outlook, Word, Excel and PowerPoint
  • Excellent listening skills
  • Be able to work a flexible schedule
  • Must be able to sit for long duration of time
  • Must live around Ikeja
  • Must have experience before you apply.

Remuneration
N50,000 - N65,000


Important

  • Be available to start immediately!
  • Indicate in your CV if you can speak Hausa Language fluently (Applicants must live close to Ikeja, Lagos.)


Sorry the application deadline for this job has elapsed



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