Five3NigeriaLimited
29-Oct-2017
₦30,000 - 60,000
LAGOS ,
Hotel And Tourism
We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.
Responsibilities
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Requirements and Skills
Applicant must have at least 1 and above years of experience in these field of specialization.
REQUIREMENTS: All applicants should have a minimum of OND and other related discipline.
All qualified and interested applicants MUST be Lagos resident and should be willing to resume duty immediately.Only qualified applicants will be contacted.
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