Job Vacancy at Finchglow Travels Limited

 Employment Nigeria 29-Nov-2017 ABUJA , Aviation   Customer Service  

Finchglow Travels Limited a Travel Management Company is recruiting to fill the position below:

POSITION : Ticketing and Reservation Officer 

Responsibilities

  • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.
  • Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR's) and profiles.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company
  • Maintain awareness and adherence to our clients procedures, programs and policy guidelines
  • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.
  • Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour's costs.
  • Manage accounts assigned and ensure that all pending request are closed.
  • Contribute to revenue growth and profit margin of the organisation.
  • Provide industry updates as well as airline promotions to clients

 Requirements

  • B.Sc/HND in related discipline
  • 2-3years relevant experience as a travel consultant/ticketing and reservation officer.
  • Proficiency in the use of Amadeus GDS; with Amadeus certification
  • Ability to work with little or no supervision
  • Excellent communication and interpersonal skills
  • Knowledge of Microsoft Office Suite
  • Must reside in Abuja

How To Apply
Candidates should send their CV's to:careers@finchglowtravels.com with position applied for as the subject of the mail.



Sorry the application deadline for this job has elapsed



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