Candour Consult is Recruiting Housing Manager/Officer

 Employment Nigeria 25-Nov-2017 LAGOS , Managerial   Administrative  


POSITION : Housing Manager/Officer

Description

Manages housing and related services on behalf of housing associations, local authorities and other accommodation providers. The role involves managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income, and dealing with repairs and neighbour nuisance issues.

Housing managers/officers may work with specific clients, such as homeless people, minority groups or people with disabilities. They work within a strict but changing regulatory framework and are usually based in a central office or local neighbourhood housing office.

The manager role may involve line management responsibility for a team of housing officers, rent arrears staff and tenancy support officers, and participation in more strategic projects.

Responsibilities

  • Dealing with abandoned tenancies, squatters and unauthorised occupiers;
  • Liaising with wardens, caretakers, cleaners and maintenance staff;
  • Encouraging and supporting tenants’ and residents’ groups and attending meetings as required;
  • Developing new housing schemes by reusing existing stock or managing new builds;
  • Evaluating the efficiency of housing schemes;
  • Building relationships with the community;
  • Interpreting and implementing housing legislation;
  • Planning and implementing slum clearance and the demolition of unused properties;
  • Maintaining records and writing reports.
  • Interviewing tenants and giving advice on tenant-landlord relationships, house purchasing and benefits;
  • Managing improvement loans and grants and administering repair and maintenance programmes;
  • Managing nuisance orders, collecting information and referring cases to the neighbourhood nuisance team;
  • Preparing cases and attending court hearings;
  • Dealing with breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions;
  • Setting rents, administering their collection and developing policies to deal with and minimise arrears;
  • Dealing with housing applications and the transfer of existing tenants;
  • Liaising with tenant groups, local authority councillors, property professionals and other support and welfare organisations, including estate agents;
  • Processing applications for housing improvements and repairs and communicating outcomes to tenants;
  • Recruiting, training, supervising and monitoring staff workload;
  • Inspecting properties;
  • Recommending and developing local authority policies;
  • Monitoring and updating contractors’ lists;
  • Investigating and responding to client complaints.
  • Generating revenue and implementing budgets;
  • Identifying housing needs;

How To Apply
Candidates should send their application and CV to:career@candourconsult.com.ng



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