Entry Level Customer Service Associate at House of Tara International

 Employment Nigeria 29-Dec-2017 LAGOS , Customer Service  

 

House of Tara International - a beauty and cosmetics firm with 24 branches across Nigeria and presence in Ghana, Tanzania, Kenya & South Africa. We request applications from suitable candidates for the below position

POSITION : Customer Service Associate

Responsibilities

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Identify and assess customers’ needs to achieve satisfaction by building sustainable relationships and trust with customer through open and interactive communication.
  • Effectively communicate with the staff and management and meet personal/customer service team sales targets and call handling quotas.
  • Work in tandem with Organizational policies and core values in achieving set effective service goals.
  • Handle customer complaints, respond to internal and external enquiries and provide appropriate solutions and alternatives via emails, phone calls and face-to-face.
  • Provide customers with product knowledge and manage customer order entries.

 Qualifications

  • Degree from a reputable Academic Institution.
  • 1-2 years working experience.
  • 1 year working experience as a customer service personnel.
  • A proven track record of positive reviews from customers on excellent service delivery.
  • Be resident around the Lekki environs.
  • Good communication, presentation and analytical skills.
  • Excellent customer relations skills.
  • Ability to work under intense pressure
  • Crisis management.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to take the extra mile to engage and satisfy customers.

How To Apply
Candidates should send their CV’s to: talents@houseoftara.com with "Customer Service Associate" as subject  



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Area Security Adviser at Shell Petroleum Development Company (SPDC)

Head of Operations at Jubilee-Life Mortgage Bank Plc

Account Officer at Centaur Pharmaceuticals

Administrative Officer at WhiteSpace Services Limited

Facilities Management & Services Senior Analyst at Oando Plc

More

GET FREE JOB ALERTS

POPULAR JOBS

Business Cluster Managers in a Financial Technology Firm (Lagos, Aba, Onitsha, Osogbo, Ibadan, Kano)

Customer Service Officer at Vesti Technologies

Customer Service Representative at Paga

DevOps Engineer at Vesti Technologies

Electrician - Golden Fertilizer at Flour Mills of Nigeria Plc

Store Assistant at Wellness Healthcare Group

Key Account Manager at Paga

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,