Vacancy at Airtel Nigeria for Retail Executives

 Employment Nigeria 07-Apr-2018 LAGOS , IT and Telecoms  

Airtel Nigeria a leading mobile telecommunication services provider is recruiting to fill the position below:

POSITION : Retail Executive: Owned Shops & Airtel Express Shops (AES)

Requirements

  • Degree from a reputable university, a postgraduate degree would be an added advantage
  • 3-4 years work experience in monitoring and managing multiple retail outlets with a view to tracking and optimizing service delivery.
  • Ability to create the ideal ambiance for effective and efficient customer service
  • In-depth knowledge of Nigerian Retail distribution channel
  • Excellent analytical, communication and negotiation skill
  • Advanced proficiency in Microsoft Office
  • Ability to build strong internal and external working relationships
  • High level customer orientation
  • Role involves travel within Nigeria

Responsibilities

  • To develop and design Business Strategies and Processes to drive achievement of Retail KPIs in Owned shops and Airtel Express Shops (AES).
  • Provide support (Worktools, Processes, Human Capital Management & Development, Promotions/Rewards, Performance tracking and Team Management) to the Regional Retail team with respect to Owned Shops and AES.
  • To drive Governance and adherence to quality standards, policies and processes in Owned Shops and AES, in alignment with the overall Retail Strategy of acquiring high-value customers and delivery of exceptional customer service.


Sorry the application deadline for this job has elapsed



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