BBC Media Action was founded in 1999 by the BBC as its international development charity. We apply the editorial standards of the BBC, build on its values and often work closely with the BBC World Service and other BBC departments. However, we are legally and financially independent and work to a distinct mission. Originally known as BBC World Service Trust we changed our name to BBC Media Action in December 2011.

We are recruiting to fill the position below:

Job Title: Digital Producer
Location: Abuja, Nigeria
Department: Production & Training
Reports to: Senior Digital Producer
Start Date: Immediate
Type of Contract: Fixed Term
Duration of Contract: 6 months (with possibility of extension)

Job Purpose

• The Digital Producer will use their editorial, content development, and social media experience across all aspects of BBC Media Action’s Digital output (including social media and TV) to help deliver quality, impactful content that meets BBC editorial standards.

Main Duties

• Use writing, editing, editorial and a range of creative skills to help deliver quality, impactful content for social media, TV and other digital outputs.
• Produce and post of a range of social media and TV content, including the creation of original video and multimedia content.
• Pitch, write, record, report and edit original BBC Media Action content geared toward social media, TV and other digital audiences.
• Engage and interact with our communities across social platforms.
• Ensure that all content or language published on BBC Media Action digital platforms adhere to BBC editorial guidelines.
• Prioritise relevant content creation and platform management against identified goals, knowing which platforms and tasks are more important to different audiences within the scope of BBC Media Action’s digital strategy.
• Work with other Production & Training team members to ensure that our digital, radio and TV content complements each other for maximum reach and audience impact.
• Analyse social media metrics to gain insight into the behaviour of our social media communities, distribution of our content across the web, and any emerging digital trends.
• Contribute to the evolution of BBC Media Action’s digital strategy by providing innovative content ideas and concrete insights into content performance.

Skills, Knowledge and Experience

• Demonstrable sound editorial judgement in the production and posting of digital content.
• Experience producing engaging, creative content for social media websites, TV or other digital platforms.
• Strong creative writing skills, and the ability to use these in the creation of engaging digital content.
• Strong relevant video or photo editing skills and fluency in relevant creative software such as Adobe After Effects, Adobe Premiere Pro, Adobe Photoshop, etc.
• Demonstrated knowledge or interest in digital trends in media, entertainment, and emerging technologies.
• Proven ability to analyse and critically evaluate editorial content, identifying strengths and weaknesses in content and driving constant improvement in output.
• Sound knowledge of digital best practices and the digital landscape.
• A deep understanding of the web and how best to promote content to an online audience.
• Strong attention to detail and an ability to work within established deadlines. Excellent planning and time management skills.
• A strong visual sense.
• A self-starter excited by the potential of working collaboratively in a dynamic and growing team.
• Proven experience using radio, television, digital or other media to capture audience attention while increasing knowledge or awareness.
• Strong communication and interpersonal skills and experience using these skills in a media production setting.
• Fluent in spoken and written English; additional fluency in Hausa, Igbo or Yoruba desirable.
• Evidence of imagination and an enthusiasm for generating new ideas.

Key Competencies:
The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies:

• Editorial Judgement – demonstrates balanced and objective judgement based on a thorough understanding of editorial guidelines, target audience, programme and department objectives. Makes the right editorial decisions, taking account of conflicting views where necessary.
• Decision Making – Is ready and able to take the initiative, originate action and be responsible for the consequences of the decision made.
• Planning and Organization – Is able to think ahead in order to establish an efficient and appropriate course of action for self and Others. Prioritizes and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements.
• Managing relationships and team working – Able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed working separately or competitively.
• Developing Others – Able to recognize potential (managerial, professional, artistic or otherwise) and is willing to foster the development of that potential. Creates a climate in which potential can be realized.
• Resilience – Can maintain personal effectiveness by managing own emotions in the lace of pressure, setbacks or when dealing with provocative situations, Can demonstrate an approach to work that is characterized by commitment, motivation and energy.
• Influencing and Persuading – Ability to present Sound arid well-reasoned arguments to convince others, Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.

Job Title: Head of Operations, Admin and HR
Location: Abuja, Nigeria
Department: Operations, Admin and HR
Reports to: Country Director
Start Date:  Immediate
Type of Contract: Fixed Term

Job Purpose

• We require a dynamic manager with extensive experience, a highly developed understanding of media and development, and excellent management skills to lead our Operations, Admin and HR department.
• This is a senior management team role, reporting directly to the Country Director, responsible for the effective functioning of BBC Media Action’s operations, administrative affairs and human resources. This includes overseeing logistics, IT, business and government relationships, staffing and other aspects that may be required for the day-to-day operation of the office and to support the activities of other departments.
• The Head of Operations, Admin and HR will also be responsible for office and staff security, health and safety, and will work with the Country Director to ensure our activities are carried out in line with BBC’s health and safety protocols.
• In addition, this post will be responsible for overseeing co-operation between BBC Media Action and the relevant authorities in Nigeria and ensuring best practice in the BBC’s compliance with local regulations.

Main Duties

• Provide leadership of the Operations, Admin and HR Department in the Nigeria office, with overall responsibilities for logistics, IT, security, health and safety, physical infrastructure, equipment, business and government relationships, and compliance with all local regulations.
• Supervise a team of managers, administrative staff, IT staff, transport officers, HR staff and office assistants and arrange their job responsibilities to ensure efficient functioning of the office in all areas in charge.
• Take a holistic view and work across all other departments of BBC Media Action in Nigeria to ensure they get the necessary logistic, technical and HR support needed to effectively carry out their work.
• Oversee the security of the office, staff and property and ensure our activities are carried out in line with BBC’s health and safety protocols, including risk assessments for all travel.
• Take responsibility for overseeing the maintenance of office vehicles, equipment and property, and for ensuring appropriate health and safety gadgets are in place in the office.
• Advise and support the Country Director and other senior staff to manage risk related to all aspects of our work.
• Supervise the HR team to ensure that staff recruitments comply with BBC rules and local regulations, and that proper HR records and paperwork are kept on file.
• Ensure that our agreements with suppliers and contractors are compliant with local regulations and BBC standards, meet the needs of our work, and provide good value for money.
• Build and maintain relationships with relevant government bodies in line with local requirements and BBC standards and protocols.
• Support professional development of all staff, including strengthening capacity, building skills and delegating authority to support professional growth.
• Participate actively in BBC Media Action Nigeria’s country senior management team and encourage maximum collaboration across all departments to help ensure our work in Nigeria achieves its intended impact.

Skills, Knowledge and Experience

• Proven extensive experience managing and motivating large teams of Operations and Admin staff in a high-pressure work environment to achieve strategic objectives.
• Minimum of seven years experience leading and supervising office Operations and Admin in an NGO or in a related environment.
• Excellent negotiating and influencing skills, with demonstrated experience of negotiating contracts and resolving issues with external suppliers and partners.
• Proven extensive experience building and maintain relationships with Nigerian government bodies in line with local requirements and international best practices.
• Proven extensive experience overseeing the deployment of staff for assignments across Nigeria, with a particular focus on safety scenario planning, risk assessments, and other measures intended to mitigate risks in the field.
• Thorough knowledge of local tax, commercial, media, labour and safety legislation. Proven knowledge of BBC editorial, safety, procurement and other standards and protocols would be a plus.
• Proven work experience helping use media to achieve development goals, and a strong knowledge of the Nigerian media sector and international donors operating in Nigeria.
• Demonstrable ability to handle pressure, meet tight deadlines; to prioritise work and to confidently delegate authority; to manage several projects at the same time.
• Proven experience in communicating effectively with people at all levels and from different backgrounds.

Key competencies:
The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies:

• Business Management – Is able to understand commercial imperatives and trading relationships, appropriately applies business principles in terms of costs, the market and added value.
• Strategic Thinking – Can identify a vision along with the plan which needs to be implemented to meet the end goal. Evaluates situations, decisions, issues, etc. in the short, medium and longer-term.
• Analytical Skills – Simplifies complex problems, processes or projects. Identifies casual relationships and constructs frameworks for problem-solving and/or development.
• Decision Making – Is ready and able to take initiative, originate action and be responsible for the consequences of decisions.
• Influencing Others – Presents sound and well-reasoned arguments to convince others. Draws from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Motivation/Drive – Constantly seeks to do things better through setting more challenging goals. Is prepared to question the current way of doing things and take risks in pursuit of excellence.
• Flexibility – Adapts to changing circumstances and displays a positive attitude to the process of change.
• Self-Awareness – Have an understanding of own strengths, limitations, emotions, etc and how it impacts on others.
• Teamworking – Ability to establish harmonious work-relationships with colleagues in a multicultural environment.

Job Title: Senior Research Officer
Location: Abuja, Nigeria
Department: Research and Learning
Reports to: Head of Research and Learning
Start Date: October 2018
Type of Contract: Fixed Term
Duration of Contract: 6 months (with possibility of extension)

Job Purpose

• The Senior Research Officer will provide senior level support to the overall design and implementation of research activities conducted to inform content, strategy and quality, to monitor and evaluate the impact of BBC Media Action’s development communications projects in Nigeria, under the guidance of the Head of Research & Learning where appropriate.
• S/he will work with the Head of Research & Learning to ensure the research is technically well designed, resourced, implemented, reported and disseminated to a range of audiences. S/he will also be responsible for research project management including budgeting and resource management.
• This role will also include line management of one or more Research Officers / Assistant Research Officers and supporting their personal development in elements of research such as research design, tool development, fieldwork, data analysis and interpretation. As such, the Senior Research Officer is expected to have substantial experience in research methods and research project management. The position is based in Abuja and will require travel to other states within the country.

Main Duties

• Support the overall effective design, co-ordination and delivery of quantitative and qualitative research for all BBC Media Action’s projects across a range of different themes (e.g. health and governance).
• Lead on the development of research plans when assigned a research project, using innovative and suitable methodologies, including development of research instruments and sampling design, fieldwork and fieldwork management, data analysis and interpretation, reporting and dissemination of research findings to internal and external teams on time, to budget and to high quality, under the supervision of the Head of Research & Learning.
• Support the procurement and commissioning of research agencies and/or freelancers for research.
• Facilitate and monitor research (e.g. focus group sessions, panel studies, case studies, outreach activity assessments, quantitative studies / surveys etc.), including negotiations on technical matters with BBC Media Action staff and external agencies, working to budget and deadline requirements.
• Plan and monitor resource needs, including creation and input into research planning documents, project and programme plans and input into budget design for research elements of projects, with support and guidance from the Head of Research & Learning.
• To prepare and present research presentations that inform the production process and monitor and evaluate project effectiveness for internal and external audiences including producers and project managers, research firms, academic institutions, media partners, donors and NGOs.
• Lead on organising and implementing research review processes for key research deliverables (designs, reports) with project stakeholders, with support and guidance from the Head of Research & Learning.
• Support and develop Research Officers and Assistant Research Officers, including coaching, mentoring and/or training to develop their research and project management skills.
• Undertake, and support others to design and undertake data collection, analysis and reporting, ensuring that the interpretation supports development of media products and capacity strengthening designs.
• Engage proactively and collaboratively with the Project Management Team, Production and Training staff, Operations staff, Finance staff and London based research staff, with minimal supervision from the Head of Research & Learning to ensure research supports wider organisational/programme objectives and is properly resourced and reported.
• Oversee planning and implementation of study fieldwork, site selection, recruitment of respondents, data collection, data storage and data processing.
• Oversee research activity travel planning, including risk assessments.
• Line manage Research Officers and/or Assistant Research Officers including supporting personal development, motivation and technical support.
• Perform any other duties that may be assigned.

Academic/Professional Qualification

• Minimum of a first degree in the Social Sciences, Health Sciences, Behavioural Sciences, the Humanities or any other relevant field.

Skills, Knowledge and Experience:

• The Senior Research Officer should have at least 5 years experience conducting research and evaluation for development projects or have similar experience in conducting social/market research in any research agency and/or media and communication research. The Senior Research Officer should be an experienced researcher with strong design and analytical skills.
• Significant quantitative research skills (sampling and survey design, data management and analysis using SPSS, questionnaire design, report writing etc).
• Highly competent in qualitative and quantitative data analysis and reporting.
• Ability to plan and design qualitative and quantitative research and design and manage mixed method researches.
• Strong field work experience, including in rural and geographically challenging areas. Ability to undertake or manage fieldwork and adapt methods to challenging and resource-constrained conditions.
• Experience/knowledge in research project management in Nigeria including budgeting and resource management.
• Demonstrable understanding of cultural diversity and cross-cultural research within Nigeria.
• Knowledge and understanding of the importance of and application of ethical procedures in research.
• Experience in commissioning research to research agencies/third parties/freelancers through competitive bidding processes and managing them to ensure quality and timely delivery.
• Experience supervising and running field research teams, for quantitative and/or qualitative studies.
• Ability to work closely with a Production and Media Development/Training team (internal or external) in applying research findings to media outputs.
• A good grasp of, or enthusiasm to learn about, communication strategies and development issues.
• Strong skills in writing precise and clear reports and briefing documents.
• Strong presentation skills, communicating complex technical ideas using non-technical language to a wide range of audiences.
• Ability to plan and conduct work with minimal supervision.
• Good time management skills, with a track record of delivering research to deadline.
• Good IT skills, including MS Word, Excel and PowerPoint as well as other relevant data analysis software.R
• Result oriented and commitment to excellence.
• Transparent judgement and decision making, and high level of professionalism.
• Ability to speak and write one or more of the following Nigerian Languages: Hausa, Yoruba and / or Igbo.
• Previous experience in international development or media research would be an advantage.
• Previous research experience working with NGOs would be an advantage.

Key Competencies:
The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.

• Strategic thinking – Can identify a vision along with the plans that need to be implemented to meet the end goal. Evaluates situations, decisions, issues, etc. in the short, medium and longer-term.
• Analytical thinking – Able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for problem-solving and/or development.
• Decision making – Is ready and able to take the initiative, originate action and be responsible for the consequences of the decision made.
• Flexibility – able to adapt and respond strategically and smoothly to changing situations within the workplace and context.
• Imagination/Creative thinking – Is able to transform creative ideas/impulses into practical reality. Can look at existing situations and problems in novel ways and come up with creative solutions.
• Planning and organisation – Is able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements.
• Resilience – Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.
• Influencing and persuading – Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Communication – The ability to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
• Managing relationships – Able to build and maintain effective working relationships with a range of people.
• Self-Development – Is able to identify and apply opportunities for learning and development.
• Skill building – Is able to identify and apply opportunities for learning and development that support the development of other team members’ skills.

Job Title: Research Officer
Location: Abuja, Nigeria
Department: Research and Learning
Reports to: Senior Research Officer
Start Date: October 2018
Type of Contract: Fixed Term
Duration of Contract: 6 months (with possibility of extension)

Job Purpose

• Reporting to the Senior Research Officer, the Research Officer will support the effective, timely and efficient implementation of all aspects of research for BBC Media Action’s development communications projects in Nigeria, under the overall guidance of the Head of Research & Learning where appropriate.
• The Research Officer will work closely with the Senior Research Officer to ensure that all research is technically well designed, implemented, reported and disseminated to a range of audiences. As such, the Research Officer is expected to have substantial experience in research methods and implementation. The position is based in Abuja and will require travel to other states within the country.

Main Duties

• Support the effective design, co-ordination and delivery of research for all BBC Media Action’s projects in Nigeria across a range of different thematic areas in which BBC Media Action works (e.g. health and governance), comprising of baseline and formative research (e.g. surveys, literature reviews and focus group discussions), process research (e.g. pre-testing of outputs) and impact evaluation.
• Support/contribute to (or where assigned, lead) the development of research plans for research activities, including research instruments and sampling design, fieldwork and fieldwork management to time, budget and high quality.
• Assist in facilitating, monitoring and commissioning (where necessary) of research activities (e.g. quantitative surveys, focus group sessions, panel studies, case studies, outreach activity assessments, capacity building assessments etc.), including negotiations on technical matters with BBC Media Action staff and external agencies.
• Support the analysis and interpretation of quantitative and qualitative data, reporting and dissemination of research findings to both internal and external audiences, in order to help Project and Senior Management, Production and Training teams, Donor and Project partners to draw insights from the data that will be useful in the design and implementation of activities.
• Undertake, and support Assistant Research Officers to undertake data collection, analysis and reporting, ensuring that the interpretation supports development of media products and capacity strengthening designs.
• Support in organising and implementing research review processes for key research deliverables (designs, reports) with project stakeholders, with support and guidance from the Senior Research Officer.
• Engage proactively and collaboratively with the Project Management Team, Production and Training staff, Operations staff, Finance staff, and London based research staff, with guidance from the Senior Research Officer to ensure research supports wider organizational / programme objectives.
• Assist in the supervision of research work of other team members (e.g. Assistant Research Officers) as well as contracted research agencies and freelancers where required.
• Support the Senior Research Officer(s) and where necessary act as a key focal point for improving the research skills of colleagues.
• Perform any other duties that may be assigned.

Skills, Knowledge and Experience

• Ability to plan and design qualitative and/or quantitative research and design and manage mixed method research.
• Competent in qualitative and/or quantitative research implementation, data analysis and reporting.
• Strong fieldwork experience, including in rural and geographically challenging areas. Ability to undertake or manage fieldwork and adapt methods to challenging and resource-constrained conditions.
• Good communication skills, and the ability to clearly communicate the findings of our research and what these insights mean for the users of our data.
• Knowledge and understanding of the importance of and application of ethical procedures in research.
• Demonstrable understanding of cultural diversity and cross-cultural research within Nigeria.
• A good grasp of, or enthusiasm to learn about, communication strategies and development issues.
• Experience of writing precise and clear reports and briefing documents.
• Good time management skills, with a track record of delivering research findings to deadline.
• Result oriented and commitment to excellence.
• Transparent judgement and decision-making, and high level of professionalism.
• Good IT skills, including MS Word, Excel, PowerPoint and data analysis softwares.
• Ability to work closely with non-research teams in applying research findings to media outputs.
• Ability to speak and write one or more of the following Nigerian languages: Hausa, Yoruba and / or Igbo.

Knowledge and experience (desirable):

• Previous research experience working with NGOs or development projects would be an advantage.
• The Research Officer should have at least 3 years’ experience conducting research and evaluation for development projects, or have similar experience in conducting social/market research in any research agency and/or media and communication research. The Research Officer should be an experienced quantitative and/or qualitative researcher with demonstrable design and analytical skills.

Academic / professional qualifications:

• Minimum of a first degree in the Social Sciences, Health Sciences, Behavioural Sciences, the Humanities or any other relevant field.

Key Competencies
The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies:

• Strategic thinking – Can identify a vision along with the plans that need to be implemented to meet the end goal. Evaluates situations, decisions, issues, etc. in the short, medium and longer-term.
• Analytical thinking – Able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically. Able to identify causal relationships, and construct frameworks, for problem-solving and/or development.
• Decision-making – Is ready and able to take the initiative, originate action and be responsible for the consequences of the decision made.
• Flexibility – able to adapt and respond strategically and smoothly to changing situations within the workplace and context.
• Imagination/Creative thinking – Is able to transform creative ideas/impulses into practical reality. Can look at existing situations and problems in novel ways and come up with creative solutions.
• Planning and organisation – Is able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, staffing and resources requirements.
• Resilience – Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.
• Influencing and persuading – Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Communication – The ability to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
• Managing relationships – Able to build and maintain effective working relationships with a range of people.
• Self-Development – Is able to identify and apply opportunities for learning and development.
• Skill building – Is able to identify and apply opportunities for learning and development that support the development of other team members’ skills

How to Apply
Interested and qualified candidates should send their CV’s and Capability Statements to: hr.recruitment@ng.bbcmediaaction.org with the position applied for clearly stated as subject of email.

Note

• A job description is a written statement of the essential characteristics of the job, with its principal accountabilities incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
• Only shortlisted candidates will be contacted.