Employment type: Full time
Welcome aboard Kenya Airways
Kenya Airways, The pride of Africa is looking for ambitious high fliers with exceptional qualities to fill the under listed positions.
SALES & TICKETING AGENT
ROLE PURPOSE STATEMENT
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.
KEY ACCOUNTABILITIES / RESPONSIBILITIES
To do reservations & ticketing for all KQ clients to generate sales
Fare quotes to all KQ clients to provide the best applicable fares and generate sales
To recruit and handle existing and prospective frequent fliers to win and retain loyalty
Printing and reconciling of sales returns to accounts for daily sales
To promote all KQ products to create awareness and generate sales
To promote direct telephone sales so as to reduce distribution costs and generate sales
COMPETENCIES
Team player
Customer focused
Good communication skills
Knowledge, Skills & Experience
University graduate
IATA/UFTAA Diploma/ basic airline
HOW TO APPLY
Interested candidates are required to submit applications and CV latest by 31st March, 2011.
The Country Manager
Kenya Airways
P.O. Box 50147
Ikoyi-Lagos
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