Job at Cummins Inc. for Service Advisor

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.

Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons for the position below:

Job Title: Service Advisor

Ref: 09/002
Job Location: Nationwide

Responsibilities

  • Liaise with Customers and efficiently schedule service work (service contracts, warranty and chargeable jobs) to meet all published targets
  • Create customer loyalty through pro-active communication, to include daily job progress reports on ongoing service interventions
  • Ownership and enforcement of all service processes and procedures, ensuring adherence via regular audit and review of the KPI data suite
  • Regular (daily, weekly & monthly) review of performance with team and key stakeholders
  • ensure performance targets are being met
  • Ability to motivate and manage a team and work with a sense of urgency in providing excellent service to our clients and customers.

Requirements

  • Business studies qualification desirable.
  • Experience gained in a customer facing environment essential.

Experience/Skills:

  • Excellent customer relationship management,
  • Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills.
  • Ability to work under pressure and meet tight deadlines,
  • Proven record of relevant Management skills.
  • Relevant product knowledge.


Mode of Application:
Interested and qualified candidates should send their comprehensive curriculum vitae to: africarecruitment@cummins.com

Note: Only shortlisted candidates will be contacted.

Application Deadline: 18th September, 2014.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Cost Controller at Maventeq Systems Limited

Project Manager at Maventeq Systems Limited

Contracts Engineer at Maventeq Systems Limited

Lead Project Planning & Delivery at Maventeq Systems Limited

HSE Lead at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Cost Controller at Maventeq Systems Limited

Contracts Engineer at Maventeq Systems Limited

Project Manager at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,