Vacancy at Multinational Transportation and Logistics Company
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Best Search Recruitment Limited - Our Client is a multinational transportation and logistics company.
We are recruiting to fill the below position:
Job Title: Customer Service Sales Support
Job Location: Lagos
Role
- The role is designed to foster relationships and to retain more profitable business by assisting in ensuring new and existing vendors receive the highest level of service and support.
Responsibilities
- Manage the Company's interactions with Vendors and End Users
- Take inbound service related calls and overflow account management calls
- Initiate outbound calls as needed to assist the Business Development Manager in the organization of their pipeline
- Provide support to the sales team by relieving them of administrative work including but not limited to, application entry, price quotations, information input, generating lease documentation, and product training
- Evaluate the vendors needs during every call to ensure they understand the process; programs and products
- Provide exceptional customer service, on demand trainings and schedule formal training if applicable
- Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams
- Ensure all processing turn times are being met including securing outstanding documentation
- Provide management with Vendor feedback on inefficiencies in the current process and competitive information
Skills & Requirements
Skills, Knowledge and Characteristics:
- Bachelor's degree
- 4 years of experience in a Service or Sales environment
- Engaging and customer friendly with desire to help
- Good business acumen
- Strong negotiation skills and persuasiveness
- Detail Oriented
- Ability to multitask in a fast paced environment
- Solid written and verbal communication skills
- Relies on experience and judgment to plan and accomplish goals
- To be self-motivated but able to work as part of a team
- Confidence presenting ideas and plans
- Exceptional organizational and time-management skills
- Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements a plus.
How To Apply:
Interested and qualified candidates should forward their CVs to: faso@bestsearchrecruitment.com
Deadline: 8th December, 2014
Sorry the application deadline for this job has elapsed
