Customer Relationship Officers at Electronic PayPlus Limited

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

Epayplus Nigeria is recruiting to fill the position of :

Job Title: Customer Relationship Officer

Job Location: Lagos

Job Description

  • Ensure outstanding customer satisfaction by maintaining strong working relationships.
  • Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
  • Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
  • Schedule and conduct status meetings with appropriate development resources and customers.
  • Assist sales team in business acquisitions, planning, retention and management.
  • Maintain complete and accurate customer correspondence data.
  • Carry out customer feedback survey.
  • Develop and update client related reports.
  • Managing client relationships to build a reputation for excellent service and generate repeat business.
  • Negotiate and manage agreements through business contract process.
  • Educates customers on our product lines.
  • Identify and develop problem solving methodologies to resolve customer issues.

Qualifications
 

  • An intern/Youth Corp member with Minimum of B.Sc./HND in Relevant experience of data entry
  • Strong analytical skills and good interpersonal skills;
  • Ability to deliver excellent results both working independently and as part of a team
  • Good communication, presentation, and reporting skills;
  • Good working knowledge of MS Excel, Word & PowerPoint;

How To Apply
Interested candidates should use the position they are applying for as the title of their email and send to: recruitment@epayplusng.com

Deadline: 23rd January, 2015



Sorry the application deadline for this job has elapsed



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