Customer Relationship Officers at Electronic PayPlus Limited
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.
Epayplus Nigeria is recruiting to fill the position of :
Job Title: Customer Relationship Officer
Job Location: Lagos
Job Description
- Ensure outstanding customer satisfaction by maintaining strong working relationships.
- Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
- Schedule and conduct status meetings with appropriate development resources and customers.
- Assist sales team in business acquisitions, planning, retention and management.
- Maintain complete and accurate customer correspondence data.
- Carry out customer feedback survey.
- Develop and update client related reports.
- Managing client relationships to build a reputation for excellent service and generate repeat business.
- Negotiate and manage agreements through business contract process.
- Educates customers on our product lines.
- Identify and develop problem solving methodologies to resolve customer issues.
Qualifications
- An intern/Youth Corp member with Minimum of B.Sc./HND in Relevant experience of data entry
- Strong analytical skills and good interpersonal skills;
- Ability to deliver excellent results both working independently and as part of a team
- Good communication, presentation, and reporting skills;
- Good working knowledge of MS Excel, Word & PowerPoint;
How To Apply
Interested candidates should use the position they are applying for as the title of their email and send to: recruitment@epayplusng.com
Deadline: 23rd January, 2015
Sorry the application deadline for this job has elapsed
