Retail Sales Representative

 eRec 20-Jun-2015 ₦60,000 - 100,000 IKEJA , NIGERIA , Marketing and Sales   Customer Service   Store Keeping  

Our client is a multinational textile company that produces and distributes fashion fabrics for the African market and African consumers globally. The company’s brands have become an essential part of African culture. Due to expansion, they now have an opening for a Retail Sales Representative

Job Profile

Ensures that all customers to the shop are welcomed and that they receive the best possible service. Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

Key Responsibilities
Ensuring that all customers are welcomed and that they receive the best possible service
Proposing product combinations to increase sales
Answering any questions they may have (availability, suitability, price and composition etc.)
Offering accurate advice to customers with a customer focused approach
Advising customers at the fitting room
Being aware of social media activities and send newsletters
Executes all operating standards, policies, guidelines and procedures of the shop
Safekeeping and protection of all company assets (owned or rented)
Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
Checking availability of stock of products for customer requests
Checking the actual goods received against the announced goods and processing the receipt on the company systems
Loading and scanning goods into cartons
Ensuring all merchandise is properly price ticketed

Key Requirements
Bachelor Degree in any discipline
Some experience in Retail or Branded business
Excellent English both written and spoken is a must
Good French would be a plus

Key Performance Indicators
Store Conversion Rate (Ratio of Actual Buying Customers to Potential Customers visiting the shop)
Basket size
Customer Satisfaction
Shop Look/Image
Number of sales transactions

How to Apply

Interested and suitably qualified candidates should send applications with detailed CVs to

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