Business Operations Analyst Job at VANSO

 Employment Nigeria 17-Jun-2015 LAGOS , IT and Telecoms   Administrative   Business Development  

VANSO is a financial technology provider focused on delivering cutting edge and innovative solutions in Africa. Through our proprietary payments (MIMO), banking and messaging (VCP) platforms we deliver highly secure, world class solutions for our clients.

Title: Business Operations Analyst

 

POSITION SUMMARY
The Business Operations Analyst will be part of the team responsible for providing customer service delivery via OTRS, incident management, invoicing, messaging/sms operations support and general business support as required.

REQUIREMENTS

  • A general knowledge of and experience in basic accounting principles; must be very good with figures and Invoicing
  • Understanding and experience in ethics of business communications
  • Ability to convey factual information clearly and accurately
  • Bachelor’s degree in Computer Science or any IT related degree
  • Possession of ITIL will be added advantage
  • Two (2) years working experience in customer service; from initiation of request to fulfillment
  • Good verbal and written communication skills
  • Self-motivated and ability to multitask with minimal supervision
  • Must be thorough, accurate and pay attention to detail
  • Excellent use of MS Office Applications such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Access
  • Ability to work well within a team, towards a shared goal
  • Ability to work under pressure, grappling with multiple tasks.
  • Creative in looking for and suggesting improvements

 

How to Apply

Click here to apply 



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