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We are recruiting to fill the position of:
Position: IT Personnel
Job Description
- The IT Personnel will be responsible for the smooth running of computer systems.
Tasks includes:
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Installing and configuring computer hardware operating systems and applications;
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritising and managing many open cases at one time;
How to Apply
Interested and qualified candidates should send their applications and CV's to:jane@bestafricatravelsite.com
Sorry the application deadline for this job has elapsed
