Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities.
We are recruiting to fill the position of:
Position: Compliance and Quality Assurance Manager
Level: Deputy Manager - Manager
Reporting to: Managing Director
Job Summary
- Responsible for driving and coordinating activities required to meet set compliance and quality standards; and monitoring service standards and compliance with legal and regulatory requirements.
Role
- Conduct periodic internal audits to ensure compliance with set procedures
- Ensure compliance with key management strategies
- Identify and investigate compliance and quality assurance issues that require follow-up
- Disseminate policies and procedures to all members of the Company
- Monitor company-wide procedures, standards and specifications to ensure compliance with prescribed requirements
- Ensure adherence to agreed service levels with customers
- Ensure that all services rendered meet best in class standards
- Conduct training for employees on compliance and quality assurance
- Work with Executive management to ensure up-to-date certifications
- Stay abreast of developments that might impact the business of the Company and keep all relevant parties up to date
- Any other duties assigned by the Managing Director
- Establishing quality requirements for external suppliers and monitoring compliance
- Act as secretary to the Compliance and Quality Assurance Committee
Requirements
- Graduate with minimum 2nd class lower/lower credit
- At least 5 years' experience in a similar role or in auditing or internal control
- A smart, experienced and result-driven professional
- Good communicator with strong analytical and interpersonal skills
- Knowledge of the insurance industry is an added advantage
How to Apply
Interested and qualified candidates should send their CV's to:contact@gvapartners.com or recruitment@gvapartners.com using the job title as subject of the mail.
Sorry the application deadline for this job has elapsed
