vacancy at Stresert Services Limited

 Employment Nigeria 09-Sep-2015 LAGOS , Customer Service  

Stresert Services Limited - Our client is one of the leading credit bureau companies in Nigeria. As a result of growth, they require the services of suitably qualified candidates to fill the position below:

Position: Relationship Officer


Job Summary

  • The role will be an interface between the company and its Members/ Data Providers.
  • Must have an excellent rapport and develop relationship with Members/ Data Providers.
  • Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.

Detailed Responsibilities

  • Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
  • Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
  • Achieve revenue targets across different product/ service offerings by the company.
  • Introduce new service offerings to customers
  • Identify and acquire new customers
  • Execute customer relationship plans
  • Build and maintain relationships with bureau subscribers to ensure customer satisfaction
  • Ensure optimal customer service experience at every client interaction
  • Any other duties of similar responsibilities assigned from time to time.

Requirements

  • Excellent communication and interpersonal skills
  • Good customer service skills
  • Minimum of a University Degree in a numerate of semi-numerate discipline.
  • 2 - 3 years post qualification experience as a relationship officer/customer service executive preferably in the financial services sector.
  • Must have good knowledge of MS Office.
  • Good planning and organizing skills with an eye for detail.
  • Excellent negotiation skills.
  • Excellent listening skill; Must be detailed to the later

Remuneration
N80, 000 and above (depending on experience).


How to Apply
Interested and qualified candidates should forward their passport picture and CV's to:recruitment@stresertservices.com using "Relationship Officer" as subject of mail. Incorrect titled applications will not be opened. 

Note: Only applicants with passport pics and CV will be invited for interviews.



Sorry the application deadline for this job has elapsed



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