National Service Manager at Hobark International Limited (HIL)

 Employment Nigeria 21-Oct-2015 NIGERIA , Engineering   Managerial  

Hobark International Limited (HIL) is an Integrated Services Company whose subsidiaries: DrillPet International Limited (DIL), Uniterm Nigeria Limited (UNL), UltiProc Nigeria Limited (UPNL), Hobark Consultant Management Services (HCMS) and Gigasec- provide Manpower Services & Logistics Support, Drilling Operations and Consultancy Services, On/OffShore Catering Services, Drilling Rigs & Drilling Bits and Procurement Services to the Oil & Gas Industry. 

We are recruiting to fill the position of:

Position: National Service Manager

Req I D: Req-0907
Role

  • Responsible for operating an efficient service department. To operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relations, and accurate service records.

Essential Duties

  • To cover service networks all over Nigeria

Service network:

  • To establish service network according to sales network development
  • Branch
  • Dealer- Sales, Service, Spare parts
  • Area- Mechanic, Part shops, Dealers

Education training:

  • Develop training curriculum and execute training of service technicians and mechanics
  • Maximise productivity levels of service technicians

Warranty:

  • Monitor all Department warranty claim submissions and requisite credits and take action as required
  • Ensure registration
  • Issue market information specific to product malfunction
  • Quality problem analysis

Customer Service:

  • Provide high quality service for the motorcycle, marine and power products.
  • Maintain a high degree of customer satisfaction

Training & Experience

  • A preferred background in motor-cycles of all engine sizes, however we would consider someone from other automobile backgrounds.
  • B. Sc or HND in mechanical engineering
  • Minimum of 5-10 years postgraduate experience in motor-cycle industry or associated trade
  • Individuals will have good communication skills, both oral and written, and be able to work independently and be self-motivated.

Primary Skills:

  • Service Operations


Sorry the application deadline for this job has elapsed



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