At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
Position: Network Link Expert
Job description
• Attend team/divisional/departmental meetings as required.
• Assist in providing technical support to end users of customer’s IT network infrastructure organisation-wide.
• Maintain relationships with third-party link vendors and ensure that agreed SLAs are achieved.
• Assist in setting up and maintaining network link management system tools to ensure network link are constantly monitored.
• Assist in setting up and executing technical test plans for link modification, new link deployment
• Ensure the provision of optimal support on all IT network link within customer offices.
• Assist in implementing defined work programs and plan in the area of network link.
• Optimize and maintain the network links, Optimize network link topology and structure, ensure network link stability.
• Manage and report the network links status to management level and customer.
• Liaise with relevant unit/ team/function in carrying out all relevant activities.
• Assist in monitoring and troubleshooting network link related issues and requests down to the last line of support before escalating to third-party link vendors.
Desired Skills and Experience
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