Vacancy at Reli Communication Limited

 Employment Nigeria 30-Oct-2015 LAGOS , Customer Service  

Reli Communication Limited, an organization with more than 20 years of experience on the market for holiday homes. In the South of France and Spain we have a varied offer: charming villas with swimming pool, country cottages, small castles, chalets and apartments.

We are recruiting to fill the position of:

Position: Relationship Manager

Job Description

  • Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis
  • Analyze and screen applications for customer based on the product and service procedures
  • Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
  • Perform other duties as may be assigned by Management or supervisor
  • Continuously source for new business opportunities and liability generation
  • Identify customer needs and proactively seek to provide products/services to meet the identified needs
  • Review applications for customer service and make appropriate recommendations

Skills / Competence Required:

  • Good customer service skills
  • Good problem solving skills
  • Good documentation and record keeping
  • Good reading and listening skills
  • Proficiency in MS Office suit- Excel spread sheet, power point etc
  • Deposited liability generation
  • Credit knowledge
  • Basic customer service orientation
  • Good communication and interpersonal skills
  • Good dress sense

Educational Qualification

  • HND Graduate only (Minimum Lower Credit)
  • NYSC Certificate or exemption letter
  • Must reside in Lagos
  • Experience in customer relation management the consulting industry will be an added advantage


Sorry the application deadline for this job has elapsed



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