Employment Nigeria
29-Apr-2016
IMO ,
Health
Customer Service
Imo International Health Systems is a provider of health services with the goal of enhancing the wellbeing of all individuals. We focus on reducing the healthcare risk of the community by providing quality services for the sick and encouraging preventive behaviors. Imo International Health Systems is a chain of hospitals that is established based on Public Private Partnership between Imo State Government of Nigeria and International Quality Healthcare Consulting LLC, a USA based healthcare organization.
Are you seeking a life changing career to meet the Healthcare needs of the great people of Imo State? Imo Health System is coming to town and we are inviting qualified professionals and support staff to become part of the change by applying for the vacant position below:
POSITION : Hospital Concierge
Report to: Administrative Manager
Job Summary
The Hospital concierge is responsible for making the hospital stay comfortable and convenient for the patients.
A hospital concierge organizes services to help patients, visitors and employees with daily needs that may otherwise be difficult to meet in a hospital setting.
Responsibilities
Communicate with the Administrative Manager and Chief Medical Officer the census of special constituent patients and, expected length of stay, discharge dates and special needs of patients and families.
Communicate and consult with the Nurse Manager or Charge Nurse of the patient unit in which the special constituent patient is to be admitted to verify services to be provided. Consult with the Care Nurse of any patient requesting special food assistance to ensure the patient may be granted their request
Ensure that patient and family are aware of the additional services provided
Work with Environmental Services to ensure maintenance of the SCPP amenities, including room set-up, refrigerator, fax, toiletries, linens, bedspreads/blankets.
Assure that patients receive newspapers as requested daily by 9:00 AM, including international journals as available in local outlets.
Work with Food Services and routinely verify with patient and family the quality of delivery of foods services, proper menu, and snack items.
Coordinate any special order goods as needs to meet needs of the patients
Contact patient and family twice daily to ensure that the patient is receiving services as requested, to ascertain any additional needs and to assure delivery of service.
Maintain special equipment as needed, including wheelchair, cart, furniture, and other equipment necessary to meet the needs of patients.
Provide transportation for identified special constituent patients and families to and from the airport, to and from appointments surrounding hospital admission, hotel, and outlying clinics.
Basic Qualification
Minimum of Senior Secondary School Leaving Certificate
Other Qualifications:
The individual must be courteous, responsive, and respective
How to Apply
Interested and qualified candidates should forward their job Applications and CV's to:careers@imoihealth.com indicating their preferred location in the Job Application or Cover letter
Or
use the button below to apply online
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