Customer Liason Officer at Sunlek Investments Limited

Employment Nigeria 17-Jun-2016 LAGOS , Customer Service

Sunlek Investments Limited was incorporated in Nigeria under the Companies and Allied Matters Act 1990 as a private company on 8th May, 2000 with the aim of establishing construction, importation and manufacturing business in Nigeria. Her choice of field was borne out of the cutting-edge in Agricultural development initiated by the government of the Federal Republic of Nigeria.

POSITION : Customer Liason Officer

Job Description

A well-established organization based in Lagos is looking to hire Client Liaison Officers in Abuja and Port-harcourt.
The Client Liaison Officer’s primary responsibility is to appropriately sell our products and services to prospective customers, building effective robust business relationships whilst doing so.
He/She will liaise with customers, resolve queries, attend to enquiries driving growth and increasing the market share.
He/she will also serve as an intermediary between the company, its prospective customers, customers and stakeholders, to meet their needs for information, support and assistance.

Main Job Function

Liaising and maintaining good relationships with customers.
Calling on prospective customers for the purposes of acquiring new business
Preparing and submitting proposals to prospective customers
Address customer satisfaction issues promptly.
Providing first line product, process and technical support to customers within the region
Managing queries and enquiries from customers
Manage and report on product issues to ensure customer satisfaction, productivity and control costs in line with targets set.
Collate information for budget planning process.
To prepare Office Annual Plans and budget.
Recommends Unit budget to Management.
To ensure that expenditure is incurred within the limits of the sanctioned budget.
Compiles monthly reports
Accountable for day-to-day operations of the office including supervisory and administrative functions.
Maintain communication between staff and the Head Office as well as providing support and guidance to staff.
Performing other functions as may be directed by the Management

Requirements

A Degree in a related field, as well as excellent written and verbal communication skills
Relationship-building skills

Experience/Criteria:

Excellent MS Office Suite skills
Minimum of 2 years’ experience within a sales and business development function
Must have relevant experience (sales, marketing etc)
Ability to interface with clients and staff
Ability to work under pressure and meet deadlines
Good presentation skills and ability to interact with middle and senior management
Strong organisational skills
Strong administration skills
Excellent attention to detail
IT literate
Be innovative

How to Apply
Interested and qualified candidates should send their CV's indicating their preferred location, to: josephine.ogana@sunlek.net

Sorry the application deadline for this job has elapsed

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Customer Liason Officer at Sunlek Investments Limited

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