Front Desk Officer Vacancy at Kings Elite Global Resources Limited

 Employment Nigeria 11-Aug-2016 LAGOS , Customer Service  

Kings Elite is a Lagos based fast growing Digital Marketing and Website Design Agency. We are looking forward to recruiting talented individuals that will work together as a team to deliver high quality Digital services to our clients.

Our major goal is helping businesses utilize digital technology to improve their business and attract more sales.

POSITION : Front Desk Officer

Job Descriptions

  • Attend to visitors and deal with inquiries on the phone and face to face
  • Supply information regarding the organization, clients and customers
  • Ensure all enquiries are handles with professionalism and sound customer service
  • Relate with clients through periodic face to face meeting
  • To ensure the office is clean at all times and to help maintain good ambiance in the office

Responsibilities

  • A successful front desk officer must be both an excellent communicator and strong administrator.
  • Attend to visitors and deal with inquiries on the phone and face to face.
  • Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department
  • Supply information regarding the organization, clients and customers.
  • Answers questions about organization and provides callers with address, directions and other information
  • Maintaining good relationship with both internal and external customers
  • Maintain appointment diary either manually or electronically
  • Tidy and maintain the office environment
  • Greet persons entering organization appropriately
  • Determine visitor needs in a professional manner
  • Maintain visitor register
  • Offer refreshments to visitors where appropriate
  • Monitor visitor access and maintain security awareness
  • Communicate verbally with confidence and clarity
  • Clarify customer needs
  • Provide solutions and support to the customer using in-depth knowledge of company products and services
  • Adhere to company policies and procedures
  • Maintain a neat and well-groomed appearance
  • Maintain an attentive posture
  • Respond professionally to visitors and callers

Qualifications

  • Ordinary National Diploma (OND) or equivalent
  • Knowledge of computers and relevant software application

How to Apply
Interested and qualified candidates should send their CV's to:career@kingselitemedia.com



Sorry the application deadline for this job has elapsed



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