Lonadek is a firm of Consultants with core competence in the areas of Indigenous Capacity, Capability and Competence Development through knowledge acquisition, technology transfer and training. Lonadek specializes in the deployment of Information Technology Solutions for increased productivity and performance. We focus on empowerment through the promotion of Entrepreneurship, Science, Technology, Engineering and Mathematics (STEM).

POSITION : Transmission Implementation & 3rd Level Support Manager

Job Description

• Coordinate network faults handling, effectively.
• Coordinate the execution of RPRs (re-provision requests) on DragonWave HC+, Huawei OSN series (especially OSN3500, OSN500 & OSN8800) and ECI box (BG-20 & BG-30) platforms within the operational level agreement (OLA)
• Manage all aspects of the network management process; assuring requests, implementation, and problems are delivered as required with no impact to the global communications.
• Direct the preparation of reports to evaluate network traffic loads and identification of future needs for additional hardware and/or software required to maintain efficient growth patterns and levels of satisfactory service.
• Prepare budget for operating unit.
• Review analysis of telecommunication system needs and establishes goals, objectives and priorities.
• Prepare appropriate budget documents
• Ensure that the company’s global and metro fiber network documentation is always accurate and up to date.
• Establish network system standards and policies concerning connectivity, operation, and growth
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to customers

Work Experience

• 5+ years