Call Center Nurse at Teclab Management Services Limited

 Employment Nigeria 22-Aug-2016 LAGOS , Health   Customer Service  

Teclab Management Services Limited - Our Client a leader in the Health Industry, requires the Services of:

POSITION : Call Center Nurse

Job Description

  • Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.

Task Complexity
You are expected to contribute meaningfully with the following duties:

  • Answering product and service questions; suggesting information about other products and services.
  • Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.
  • In charge of the dispatch of Ambulance.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skills/ Knowledge/ Attributes :

  • Good Listening Skills
  • Good People Skills
  • Good influencing and problem solving skills
  • Telephone Skills
  • Ability to learn fast
  • Ability to work under pressure
  • Data Entry Skills

Requirements

  • Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.
  • Minimum of 3 Years’ Experience in a similar role.

How to Apply 
Interested and qualified candidates should send their Application Letters and Curriculum Vitae to: hr@teclab-ng.com



Sorry the application deadline for this job has elapsed



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