Relationship Executive Job at Stresert Services Limited

 Employment Nigeria 12-Sep-2016 ₦30,000 - 60,000 LAGOS , Administrative  

Stresert Services Limited - Our client is one of the leading credit bureau companies in Nigeria. As a result of growth, they require the service of qualified candidate for the position below:

POSITIO  : Relationship Executive

Job Summary

  • The role will be an interface between the company and its Members/ Data Providers.
  • Must have an excellent rapport and develop relationship with Members/ Data Providers.
  • Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.

Detailed Responsibilities

  • Identify and acquire new customers
  • Execute customer relationship plans
  • Build and maintain relationships with bureau subscribers to ensure customer satisfaction
  • Ensure optimal customer service experience at every client interaction
  • Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
  • Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
  • Achieve revenue targets across different product/ service offerings by the company.
  • Introduce new service offerings to customers
  • Any other duties of similar responsibilities assigned from time to time.

Requirements

  • Minimum of a university Degree in a numerate of semi-numerate discipline.
  • 2 - 3 years post qualification experience as a relationship officer/customer service executive preferably from the financial services sector.
  • Must have good knowledge of MS Office.
  • Excellent communication and interpersonal skills
  • Good customer service skills
  • Good planning and organizing skills with an eye for detail.
  • Excellent negotiation skills.
  • Excellent listening skill; Must be detailed to the later

How to Apply
Interested and qualified candidates should forward their Passport picture and CV's to: mgtpositions@stresert.com using 'CRE916' as subject of mail. Incorrect titled applications will not be opened. 

Note: Only applicants with passport picture and CVs will be invited for interviews.



Sorry the application deadline for this job has elapsed



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