Client Service Executives at Teclab Management Services Limited
Employment Nigeria
02-Nov-2016
LAGOS ,
Customer Service
Teclab Management Services Limited - Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.
POSITION : Medical Client Service Executive
Purpose of the Job
- Establish and cultivate relationships with a company’s clients.
Task Complexity:
- Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
- Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
- Interface with clients frequently and maintain an excellent relationship with them
- Oversee and coordinate client escalated operational issues
- Manage and oversee effective dissemination of client information to operations teams
Job Specific Competencies (Skills/ Knowledge/ Attributes):
- Good listening skills
- Good people skills
- Strong customer service and interpersonal communication skills.
- Solid verbal and written communication skills.
- Time Management.
- Detail oriented.
Key performance Objectives and Indicators:
- Relevance towards the overall success of the Organization
- Effective administration and cost effective Resource Management
- Accuracy and promptness of reports rendition
Qualifications
- Minimum of BSc in Medicine or Nursing. A master’s degree would be and added advantage
- Interested applicants must reside in Lagos.
Job Specification (Experience & Training):
- Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including medical client service or training; or Equivalent combination of education and experience.
How To Apply
Interested and qualified candidates should send their CV's and Application letters to: hr@teclab-ng.com
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