Client Service Executives at Teclab Management Services Limited

 Employment Nigeria 02-Nov-2016 LAGOS , Customer Service  

Teclab Management Services Limited -  Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.

POSITION : Medical Client Service Executive

 Purpose of the Job

  • Establish and cultivate relationships with a company’s clients.

Task Complexity:

  • Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
  • Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.
  • Interface with clients frequently and maintain an excellent relationship with them
  • Oversee and coordinate client escalated operational issues
  • Manage and oversee effective dissemination of client information to operations teams

Job Specific Competencies (Skills/ Knowledge/ Attributes):

  • Good listening skills
  • Good people skills
  • Strong customer service and interpersonal communication skills.
  • Solid verbal and written communication skills.
  • Time Management.
  • Detail oriented.

Key performance Objectives and Indicators:

  • Relevance towards the overall success of the Organization
  • Effective administration and cost effective Resource Management
  • Accuracy and promptness of reports rendition

Qualifications

  • Minimum of BSc in Medicine or Nursing. A master’s degree would be and added advantage
  • Interested applicants must reside in Lagos.

Job Specification (Experience & Training):

  • Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including medical client service or training; or Equivalent combination of education and experience.

How To Apply
Interested and qualified candidates should send their CV's and Application letters to: hr@teclab-ng.com



Sorry the application deadline for this job has elapsed



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