Manager. Front Office at Smart Partners Consulting

 Employment Nigeria 05-Nov-2016 LAGOS , Customer Service  

Smart Partners Consulting - Our client a 5 Star Hotel in Lagos, is recruiting to fill the position below:

POSITION : Hotel Front Office Manager

Job Responsibilities

  • Ensure effective customer service . Oversees phone reservations and room assignment.
  • Greets and registers guests and fulfills requests for special services, such as meetings or transportation.
  • Deals with any customer problems, and may offer discounts, adjustments to bills or complimentary rooms to compensate for inconvenience.
  • Also meets with other department managers, such as marketing and revenue, to find ways of improving the guest experience.

Requirements

  • A good first Degree in Hotel Management and other related fields.
  • Minimum of 8 years experience in Hotel business with minimum of 4 years as a Front Office Manager in a 5 star hotel
  • Strong Leadership and management skill.
  • Ability to use different hotel softwares.

How to Apply
Interested qualified candidates should send their detailed CV's to:vacancy@smartpartnersng.com



Sorry the application deadline for this job has elapsed



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