Account Manager at Lagos Business School (LBS)

Employment Nigeria 24-Nov-2016 LAGOS , Accounting

Lagos Business School (LBS) - In 2007, LBS consolidated its status as Nigeria's premier business school by ranking for the first time among the top 50 business schools in the world, in the area of open enrolment programmes, by the Financial Times of London. LBS is still the only Nigerian business school to be included in this prestigious world ranking.

POSITION : Key Account Manager

Purpose of Position

To market and drive the growth of assigned products to targeted customers.Develop and manage clients’ relationship to meet their needs and business sustainability.

Essential Duties/Key Job Roles and Responsibilities
Include but not limited to the following:

Develop and execute sales strategy for the organization to boost revenue and profitability
Manages the Client Engagement Process from sourcing to when sales is achieved
Develop new customer relationships to boost sales pipeline and conversion rates
Contribute to new products/solutions design, development and delivery
Manage the order-to-cash cycle, including Customer Acceptance ,Invoicing and Payments
Understand the business, its capabilities, product and service offerings and serve as a missionary to take the service benefits and value propositions to target market
Define, drive and own the customer satisfaction business requirements towards improving services and its delivery
Screen potential business deals by analyzing market strategies, requirements, potential and financials; evaluating options; resolving internal priorities; recommending “go or no-go” decisions
Update all information into the CRM as required

Key Performance Indicators:

Periodic Sales Targets Reports
Key Customer Account Management Report
Account Lifecycle Tracking Report – Project and Finance
Prospective Customer Pipelines
Customer Satisfaction Feedback ratings
Competitor Analysis Reports

Generic / Technical Competencies:

Strong competitive drive, negotiation skills, business judgment and the ability to work independently
Strong experience or familiarity within both the local and international markets
A strong appreciation for operating environment with emphasis of potential risks and opportunities.
Accountability for profitable results, goals and sales targets
An appreciation of customer expectations with a customer-oriented approach to results
Excellent verbal, written communication and presentation skills
Ability to plan and prioritize as required
Strong analysis and judgment skills
Knowledge of market segmentation and branding

Qualifications

Good first degree in related discipline

Professional Qualification:

MBA degree is an added advantage

Experience:

At least 8years in a marketing position.
Should have successfully sold services, business solutions within the major industries – Telecoms, Financial Services, FMCG, Oil & Gas, Consulting etc.

Salary Grade
Managerial

How to Apply
Interested and qualified candidates should forward their CV's to: careers@lbs.edu.ng

Note: Only short-listed candidates shall be contacted. LBS offers equal employment opportunity to all applicants.

Sorry the application deadline for this job has elapsed

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Account Manager at Lagos Business School (LBS)

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