iConcepts applies its expertise in Mobile Messaging Technologies and its network of relationships with the Nigerian GSM operators, advertising and marketing agencies, media organizations and corporations in different industries to develop innovative marketing, entertainment, business and communication solutions.

POSITION : Clients Service Manager

Job Purpose

• Maintains customer satisfaction by providing problem-solving resources.

Skills

• Customer Service
• Process Improvement
• Decision Making
• Managing Processes
• Planning
• Tracking Budget Expenses
• Analyzing Information
• Developing Standards
• Help Desk Experience
• Emphasizing Excellence

Experience

• 3 - 4 years & above

Qualification

• University degree with proven skills, abilities, experience and knowledge in MANAGING AND ANALYZING PROCESS.