IROKOtv - Launched in 2010, by Jason Njoku and Bastian Gotter. Head quartered in Lagos, Nigeria, the company has pioneered Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world's largest online catalogue of African content, totalling 10,000+ hours.
POSITION : Offline Agent
Descriptions
- To attract visitors to the IROKOtv booth,
- Provide point of sales assistance,
- And sell IROKOtv subscriptions!
Duties and Responsibilities
- Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
- Teaching booth visitors how to download and use the IROKOtv app
- Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
- Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
- Managing cash transactions and remitting cash balances to IROKOtv
- Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
- Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
- Achieving and maintaining proficiency with our escalation matrixes
- Consistently staying up-to-date with new IROKOtv products/services
- Providing weekly reports on customer feedback to management
How to Apply
Candidates should come with their CV's to:
No 8, Adebayo Mukuolu Street,
Anthony Village,
Lagos State.
Sorry the application deadline for this job has elapsed
