Airtel Nigeria Career Opportunities July, 2012
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
JOBS OPPORTUNITIES AT AIRTEL NIGERIA
JOB TITLE: MANAGER IN AND VAS
JOB CODE: 7022
JOB LOCATION: LAGOS
JOB FUNCTION:
- Participate in evaluation of design from IN and VAS Vendor and primarily
- responsible for coordination of resolution of operational problems on IN and
- VAS with Managed service provider with a view to ensure that services to
- customers are not impaired at all times.
PRINCIPAL ACCOUNTABILITIES
- To ensure IN and VAS
- deployment as stipulated
- in Annual Operating Plan
- (Financial& Strategy)
- Prepare CAF, Requisition Request for all IN and VAS projects
- Create Project Tracking Systems and ensure continual improvements
- in Business Model.
- Monitor and enforce valuate all Service Level agreements, partner
- with all stakeholders to achieve positive customer experience and
- optimize costs
- Speed of Resolution of
- IN/VAS issues
- (Customer)
- Ensure that operational issues on IN&VAS are resolved within SLA
- with Vendors
- Escalate operational issues that are not resolved within SLA
- Provide statistics of downtime from time to time
- Participate in weekly operational meeting wi
QUALIFICATION
- Any university degree In Engineering.
- Professional qualification in Project Management Techniques
CLICK HERE TO APPLY
Closing Date: 15 / 07 /2012
Sorry the application deadline for this job has elapsed