Job Vacancy via Workforce Management Centre (WFMC)
Employment Nigeria
24-Mar-2017
LAGOS ,
Administrative
Workforce Management Centre (WFMC) - is recruiting to fill the position below:
POSITION : Spa Manager
Responsibilities
- H/She will be responsible for the day-to-day operations of the beauty spa.
- Develop, administer, and adjust spa and merchandising plans in order to efficiently and accurately meet customer requirements while striving to lower controllable expenses, achieve revenue goals, and maximize profits.
- Monitor client return ratios to ensure repeat business is achieved.
- Identify and develop incremental revenue opportunities and focuses on building revenue.
- Provide necessary financial information to executive management and finance department for accurate reporting of daily sales and financial performance.
- Coordinate and manage special event participation, assists in developing spa and retail tie-in programs to maximize potential revenues.
- Ensure the Spa is successfully positioned within the marketplace by completing a competitive analysis to determine strengths and weaknesses of all significant competitors.
- Resolve guest complaints within scope of authority; otherwise refers the matter to management.
- Notifies senior management and/or Security of all unusual events, circumstances, missing items, or alleged theft.
- Performs other job-related duties as assigned.
Requirements
- HND/B.Sc in Business Management, Merchandising Management or related field.
- 5 years retail and/or spa management experience. Experience in managing multiple outlets preferred.
- Demonstrated knowledge of business analysis, staff training, merchandise/inventory control, and customer orientation.
- Experience in multi-tasking of projects and project management.
- Strong understanding of retail and merchandising trends, concepts, and processes.
- Knowledge of professional Spa services and treatments.
- Knowledge of current spa industry trends and the luxury spa industry.
- Knowledge of all state required certifications and licenses.
- Understanding of marketing and public relations concepts. Creative in marketing and promotion.
- Proficient knowledge of Microsoft Office to include Word, Excel, and Power Point.
How To Apply
candidates should kindly forward their CV's to: jobs@wfmcentre.com Kindly indicate “Spa Manager” as subject of the mail.
Sorry the application deadline for this job has elapsed
