Head Commercial at Michael Stevens Consulting

Employment Nigeria 17-Mar-2017 LAGOS , Banking and Finance

POSITION : Head of Commercial

Description

As a corporate officer position, the CCO will report directly to the Head of the digital bank. He/she will be responsible for driving customer acquisition and retention through digital marketing, digital salesforce team and customer experience management

Lead strategic planning that will enable the digital unit to achieve its long-term customer acquisition and retention objectives, while achieving the maximum value from the customers.

Responsibilities

Setting and achieving of the commercial strategic objectives of the digital unit
Drive the achievement of customer acquisition and deposit targets.
Responsible for creating and delivering the short and long term marketing and customer acquisition plans including but not limited to digital marketing, salesforce and offline marketing
Provide oversight for brand marketing and acquisition, customer experience and digital products
Responsible for developing the pricing and positioning of the unit’s products
Customer lifecycle management and using advanced analytics to drive value from customers
Participate in the preparation of the business plans for the unit
Responsible for the implementation of preventive actions to assure the compliance with the budget

Qualifications

B.Sc/ BA from a reputable institution
A Masters Degree in Business Administration
Skills and Experience:
Minimum of 10 years commercial management experience (3-4 of which should have been in a similar role in e-commerce, telecoms, banking or related industries)
Experience in consumer segment marketing particularly focused on youths and mass segments
Extensive knowledge of digital marketing and acquisition, analytics and digital products
Retail banking experience would be a plus
Experience in developing product visions and customer journeys
Experience in building and managing successful teams that work well together, particularly cross-functionally
Strong strategic marketing, digital customer acquisition, field sales, lifecycle management and business development skills.
Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate teams beyond his/her own department
Ability to deal with decision making processes in complex organizations

How To Apply
Candidates should send their CV's to:jobs@michaelstevens-consulting.com with position applied for as subject.

Sorry the application deadline for this job has elapsed

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Head Commercial at Michael Stevens Consulting

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