Siemens an Integrated Technology Company. 

POSITION : Country Business Unit Lead

DESCRIPTION

• Responsible for the development and maximization of the Digital Factory (DF) and Process Industries and Drives (PD) after-sales service business in Nigeria.
• Represents Siemens in all strategic DF CS sales and Service activities and acts as an interface between key customers and the Siemens organization.
• Implements strategic business activities, decisions and guidelines and ensures development and implementation of the regional strategy for the DF Customer Services business unit in Nigeria.

 Description

• Prepares customer contact, builds and maintains a customer focused network.
• Prepares / coordinates and negotiates proposals in cooperation with proposal mgmt / other involved professionals and management.
• Coordinates the realization of assignments, may coordinate and contribute to set up respective product developments, projects or services programs.
• Analyzes specific market conditions and builds a sound market related network of stakeholders.
• Provides information via Customer Relationship Management (CRM) tools for forecasts and planning.
• Spots opportunities for local product and service portfolio solutions.
• Completes sales and revenue related key reporting.
• Contributes to the development of After-Market business in the region.
• May act as a point of contact to customers in commercial matters and influences collaboration within the organization to secure customer support.

Service:

• Ensures after sales services provided leads to reduced breakdown times and lowers customer costs
• Takes full responsibility for Environmental and H&S requirements for site personnel and ensures adequate ensure control measures in the field.
• Oversees the delivery of professional and efficient faultfinding, repair and commissioning services to Digital Factory customers throughout Nigeria.
• Ensures efficient delivery of after-sales requirements to customers in key industries (esp. Cement, FMCG, O&G, etc.)
• Oversees and coordinates service Sales, site activities and planning to ensure adequate service for customer installed base

Strategy:

• Ensure that a detailed and sustainable sales strategy exists and is implemented into the business unit
• Derive strategic direction for the business and set suitable goals to achieve this strategy
• Participation in the identification of market potential and definition of innovative strategies
• Adaptation of business process (short/medium/long-term) in line with the strategic goals of the Business unit.
• Formulate, influence and implement strategies to monopolize relevant markets
• Analyses the T&D market to develop requisite business targets and strategy that address identified opportunities, issues, needs, processes and business drivers
• Keep up to date with local and global market trends, customer needs and future requirements, etc.

Finance:

• Maintains forecast integrity and prepares management reports
• Financial responsibility for ongoing comparison of objectives and their achievement, consistent use of steering actions to achieve the targets of respective cost center(s).
• Generation of budget targets based on market data, company infrastructure and business development in order to define and control measures.
• Plans sales volumes and potentials of all customers in the assigned region.
• Responsible for strategic business planning and setting of appropriate budgets
• Accountable for profit and loss within the business unit

People Management:

• Responsible to ensure that the business unit is properly resourced with the right skills to fulfill business requirements
• Responsible for all people management activities, inclusive of mentoring, development and performance management with the aim of creating successful leaders within the Energy Management organization
• Selection, management, assessment and development of employees in the area of responsibility to ensure long-term target achievement with motivated staff.

Operations Management:

• Overall responsibility for compliance with statutory regulations within the DF CS business unit
• In particular responsible for due diligence in all business contracts in order to safeguard financial success and adherence to correct procedures.
• Compliance with Business Conduct Guidelines, circulars and policies
• Implementation of specific bench-marking to initiate continuous improvement.
• Overall responsibility for ensuring effective Project Management, EHS and QM practices for all projects
• Assess and review status of projects with ultimate responsibility for project success
• Identification and defining of risk mitigation strategies by assessing current issues and potential risks and assist in implementing preventative/corrective measures

Qualifications  

• 10 - 15 years related work experience
• Proficient in Microsoft Office Suite… PowerPoint, Word, Excel, etc.
• Excellent command of the English language
• Speak and read German/ French an added advantage
• Degree in Electrical/Electronics/Instrumentation Engineering related course.
• Masters in Engineering/ Business/ Finance an advantage
• Experience in the Cement or FMCG industries preferred
• Analytical, creative, outside-the-box thinker with excellent presentation and writing skills
• Interpersonal skills and intercultural sensitivity