Vacancy for Client Service Officer at School Kits Limited

 Employment Nigeria 31-May-2017 LAGOS , Customer Service  

School Kits Limited a school outfitting firm and a one-stop shop for a wide range of requirements for students 

POSITION : Client Service Officer

DESCRIPTION

  • Present and portray a positive image of the organization, its products and services to clients
  • Give regular and timely updates on stock level to the store manager
  • Recommend potential products or services to the store manager by collecting customer information
  • Work together as a team with other colleagues.
  • Carry out tasks as assigned by the store manager
  • Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
  • Ability to Cross sell and up sell
  • Familiarization with organization’s products and advise customers on its availability
  • Build positive and productive relationship with clients
  • Keep records of sales proceeds at the end of the day
  • Maintain high level of professionalism and competence in every client interaction
  • Work in compliance with company policies and procedures

Requirements

  • Responsible and committed to task assigned to handle
  • Ability to blend into a new environment and work with people of different ethnicity
  • Ability to work under pressure especially during the peak period
  • Punctual
  • Attentive to details
  • Courteous
  • Ability to Cross Sell and Up-sell
  • Certification in Customer Service would be an added advantage
  • Resides in Lekki, Ajah and its environs.
  • Minimum qualification HND/B.Sc in Social Sciences and Humanities
  • Excellent People and Communication skills
  • Experience in Retail/ Education sector
  • Proficiency in Microsoft packages
  • Experience in Customer service especially in a one-on-one interaction
  • Fast learner

Experience:

  • Customer Service: Minimum of 2 years experience
  • Sales and Marketing experience is also an added advantage.

Reporting Line:

  • The employee reports to the Store Manager and Retail Coordinator

Remuneration

  • N50,000 - N60,000 per month (Negotiable)
  • Other Benefits: Medical Aid, Training.

How To Apply
Candidates should send their CV's to:careers@schoolkitsng.com



Sorry the application deadline for this job has elapsed



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