Vacancy for Customer Service Representative at Possible and Affordable Limited

 Employment Nigeria 20-May-2017 LAGOS , Customer Service  

Possible and Affordable an indigenous furnishing company 

POSITION : Customer Service Representative - e-Commerce

 Description

  • Be familiar with Web and Social platforms support and various system applications.
  • Rely on instructions and pre- established guidelines to perform the functions of the job.
  • Work under immediate supervision; typically reports to a supervisor or manager.
  • A certain degree of creativity and latitude is required.
  • Respond to all customer inquiries regarding orders, billing inquiries and technical problems via email/ social media.
  • Document all customer complaints as appropriate and escalate, according to established standard operating procedures.
  • Review requests, contact customers to clarify requests, ensure all necessary information required to process requests are included and route such to the appropriate department.

Qualifications

  • Minimum of OND
  • Possess excellent computer skills
  • Very active on social media - Facebook, Twitter, Instagram etc
  • Possess excellent communication skills

How To Apply
Candidates should send their CV's and Cover letters to:possibleandaffordable@gmail.com with position applied for as the subject



Sorry the application deadline for this job has elapsed



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