Entry Level Debt Recovery Associate at Branch.co

 Employment Nigeria 09-Jun-2017 LAGOS , Banking and Finance  

Branch.co delivers world-class financial services to the mobile generation. 

POSITION : Associate - Debt Recovery

DESCRIPTION

Will focus mostly on customer service and collections/debt recovery to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.

Responsibilities

  • Product - Escalating customer feedback and IT bugs to help improve our product
  • Finance - Manage refunds, repayments, and other payment processes
  • General - various administrative projects as needed
  • Servicing & Collections - Proactively reaching out to borrowers who have missed payments (main responsibility)
  • Customer Service - Delivering efficient and friendly responses to customer across different channels
  • Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud

Requirements

  • Entrepreneurial, proactive, and willing to get your hands dirty
  • Communicator and highly collaborative
  • Driven by data and highly analytical, good understanding of excel preferred
  • Recent graduate from top University in Nigeria
  • Be comfortable talking on the phone for most of the day
  • Previous experience with debt recovery is a plus
  • Passionate about our mission and our customers


Sorry the application deadline for this job has elapsed



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