Graduate I.T Support Officers at a leading Commercial Bank

 Employment Nigeria 23-Jun-2017 LAGOS , Banking and Finance  

POSITION  : I.T Support Officer

 Description

Responsible in maintaining the computer networks/systems of the organization ensuring that they run smoothly and providing technical support and advice to computer users

Responsibilities

  • Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment.
  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritising and managing many open cases at one time;

 Requirements

  • Not more than 28 years Old.
  • OND in Computer science or Engineering couple with an I.T related qualification.
  • Experience: 0 - 1 year


Sorry the application deadline for this job has elapsed



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