MTN Nigeria - The leader in telecommunications in Nigeria.

POSITION : ICT, Mobile Financial Services (MFS) & Digital Services Analyst

DESCRIPTION

• Conduct Enterprise analysis, Requirement analysis, Elicitation, perform requirements management, communication and documentation for Information System Depart
• Using data and process modeling techniques to draw use cases and develop clear system workflow specifications for the design and development team.

RESPONSIBILITES

• Plan research schedule according to a variety of research methods to be used, availability and quantity of resources, and number of people assigned to participate in the project.
• Ensure integrity of information collected, stored, shared or reported.
• Ensure all documentation is captured into the Knowledge Repository
• Ability to builds relationships with customers and teams to uphold the MTN brand
• Articulate and discuss findings with other project team members to evaluate validity of findings.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Generate new initiatives and improved operations/ways of work etc.
• Identify business needs / project opportunities; and / or audit existing policies, procedures, practices and technology.
• Identify ways to streamline PPP’s and align them to international bets practice.
• Coordinate, manage and conduct research studies (making use of libraries, archives, the Internet, museums, art institutes and other sources of information).
• Study guidelines for projects prepared by the Infrastructure Planning Manager to outline research procedures to be followed.
• Foster active collaboration and relationships with employees across all levels and divisions.

Job Conditions:

• Normal MTNN working conditions.
• May be required to work extended hours

Education

• Degree in any related discipline

Experience:

•  3 years’ experience in an area of specialisation; with experience with working with others.
• Knowledge of cloud services, Digital Services and Mobile financial technologies and processes
• Technical IT skills and analytical skills.
• Experience working in a medium organization.

Training:

• Computer literacy (MS Office, Visio)
• Process analysis