MTN Nigeria - The leader in telecommunications in Nigeria.
POSITION : ICT, Mobile Financial Services (MFS) & Digital Services Analyst
DESCRIPTION
Conduct Enterprise analysis, Requirement analysis, Elicitation, perform requirements management, communication and documentation for Information System Depart
Using data and process modeling techniques to draw use cases and develop clear system workflow specifications for the design and development team.
RESPONSIBILITES
Plan research schedule according to a variety of research methods to be used, availability and quantity of resources, and number of people assigned to participate in the project.
Ensure integrity of information collected, stored, shared or reported.
Ensure all documentation is captured into the Knowledge Repository
Ability to builds relationships with customers and teams to uphold the MTN brand
Articulate and discuss findings with other project team members to evaluate validity of findings.
Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
Generate new initiatives and improved operations/ways of work etc.
Identify business needs / project opportunities; and / or audit existing policies, procedures, practices and technology.
Identify ways to streamline PPP’s and align them to international bets practice.
Coordinate, manage and conduct research studies (making use of libraries, archives, the Internet, museums, art institutes and other sources of information).
Study guidelines for projects prepared by the Infrastructure Planning Manager to outline research procedures to be followed.
Foster active collaboration and relationships with employees across all levels and divisions.
Job Conditions:
Normal MTNN working conditions.
May be required to work extended hours
Education
Degree in any related discipline
Experience:
3 years’ experience in an area of specialisation; with experience with working with others.
Knowledge of cloud services, Digital Services and Mobile financial technologies and processes
Technical IT skills and analytical skills.
Experience working in a medium organization.
Training:
Computer literacy (MS Office, Visio)
Process analysis
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