POSITION : Head, Information Technology

DESCRIPTION

• Develop and implement IT Strategies necessary to streamline IT operation, align the IT strategy with the Bank’s strategy; provide guidance, expertise and resources for a cost effective technology implementation.
• Ensure continuous development and implementation of the Bank’s technology requirements and needs.
• Oversee and supervise all functions related to technology and ensures optimum support to all departments.

  Responsibilities

• Supervises the development of application enhancements and development standards and processes to ensure effective alignment between the applications and business requirements
• Supervises the employees training programs on the use of new applications or procedures
• Oversees the development, application, updating and maintenance of all IT systems
• Ensures consistent update of the latest IT systems and applications in order to enhance the performance of the existing integrated systems
• Ensures that technology solutions and appropriate infrastructure to support business needs are well maintained
• Ensures management of the data center operations
• Provides adequate support to business initiatives and departments within the Bank
• Develops the annual IT plan in line with the Bank’s strategy, and provide guidance, expertise and resources for cost effective implementation
• Formulates the IT policies and procedures
• Provides technology assistance and support to staff as well as assess staff’s technical capabilities to meet the Bank’s application requirements
• Documents and implements a Business Continuity Plan/Disaster Recovery strategy
• Establishes a complete IT Infrastructure to support business strategy and operations
• Ensures the proper implementation of the established policies and procedures
• Prepares relevant periodic reports related to the department function, as and when requested by Senior Management
• Provides advisory services to Senior Management on technology issues that affect the business, and suggests the appropriate and cost effective business systems solutions
• Oversees review of suitable systems based on user requirements
• Ensures formulation of a disaster recovery plan with emphasis on systems and data recovery
• Manages data security protocols and standards; and processes to monitor those standards
• Supervises monitoring and management of the physical computer environment as well as adequate measurement and monitoring of core database quality
• Ensures adequate management in the transfer and the uploading of data from staff
• Ensures the proper development and implementation of the IT infrastructure capacity plans
• Identifies technology solution opportunities to enable greater product development and improve technical innovation and sustainability
• Ensures adequate management of IT vendors and license agreements as well as development of new product concepts
• Manages the implementation of acquired software solutions and hardware infrastructure, and obtain feedback from users to determine the system’s effectiveness.
• Ensures security of system integration and functional recovery systems
• Ensures the regular verification and control of programs to avoid and resolve any occurring problems
• Ensures proper organization, storage back-up and maintenance of the Bank’s computerized files
• Supervises implementation and monitoring of security configuration to ensure that security policy is adhered to at all times.
• Ensures adequate management of IT risks and enhancement of the overall system security
• Ensures consistent monitoring and reporting on system performance and usage in agreed timeframes
• Conducts review and approval of periodic progress reports on IT activities
• Ensures appropriate implementation of applications such as the loan processing system, planning for user requirement study, design, coding, user acceptance testing and deployment

 Qualifications

• Degree in Information Technology, Computer sciences / Engineering, Systems engineering or any related discipline
• A post graduate degree in any IT  related field is an advantage
• Membership in ITIL, CISSP, SSCP, CIPP, CISM, CRISC, CSALPT or any related certification
•  10 years working experience in an IT role is required of which at least 6 should be at managerial level

Skills  

• Strong understanding of IT operating systems
• Knowledge of integrated business applications software such as Enterprise wide applications
• Adequate knowledge of information and knowledge management
• Understanding of the business and IT strategy implementation
• Expertise in Disaster Recovery, software integration, IT security and Configuration management
• Demonstrates expertise in Application administration and support
• Expertise in Capacity, Change, Availability, Incident, Service level, Supplier, Change and Release management
• In-depth knowledge of leading practices in IT security standards / frameworks
• Excellent knowledge of IT security issues relating to key platforms
• In-depth knowledge of Threat and Vulnerability Management, Penetration Testing, antivirus solutions and end point protection
• Demonstrates expertise in IT Service Continuity