Vacancy for Operations Associate at a Laundry and Dry Cleaning Company - Safi Nigeria

 Employment Nigeria 05-Aug-2017 LAGOS , Administrative  

POSITION : Operations Associate

 Description

  • You will be providing top-level customer service by managing the emails, phone calls and text messages that come in.
  • We are looking for people that want to have fun while they work and love figuring out solutions to real-time problems.
  • If you are empathetic, can remain calm under pressure and feel like you can effectively communicate with almost anyone, this position is for you.

Responsibilities

  • Go above and beyond to ensure satisfaction for our customers and drivers.
  • Work with engineering team to improve product and customer experience
  • Passionate safi.ng representative
  • Manage scheduling and dispatch
  • Balance the inbound calls, texts and emails from customers, partner dry-cleaners and drivers.

Requirements

  • Communication skills (verbal and written)
  • Bachelor's degree (4-year university)
  • 1+ year(s) of customer service experience is a plus but not a must.

How To Aply
Candidates should send their CV's to: hr@safi.ng

Service hours include early mornings, late evenings, and weekends



Sorry the application deadline for this job has elapsed



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