Customer Relations Officer at The Wood Factory Limited

 Employment Nigeria 26-Aug-2017 NIGERIA , Customer Service  

POSITION : Sales and Customer Relations Officer

 Description

The Sales and Customer Relations Officer is expected to guarantee our customers’ satisfaction, overseeing all aspects of our clients’ orders, making sure all orders are delivered on time.

You will be empowered to develop business relationships and opportunities from new and existing clients.

DUTIES

  • Coordinate between the factory and the clients to ensure orders are not behind schedule.
  • Visit potential clients’ projects, including residential and commercial, advising and developing furniture proposals.
  • Develop business relationships and opportunities from new and existing clients.
  • Organize the showroom display and maintain its appearance at the highest level.
  • Attend to walking-in clients and answer any design, manufacturing and price related questions.
  • Follow up with clients once orders are placed and keep the client informed.
  • Prepare sales receipts and arrange furniture delivery.

  Skills

  • AutoCAD proficiency a major advantage.
  • Understanding of architectural and interior design plans and drawings.
  • Ability to multitask and work under pressure to meet our clients’ demands and tight delivery deadlines.
  • Organizational skills.
  • Excellent command of written and spoken English.
  • Experience working in the furniture industry (in any capacity) a must.
  • Advanced knowledge of Microsoft programs.
  • Great PR skills.
  • Attention to detail is essential as the company produces furniture and wood products with the highest manufacturing and finishing standards.


Sorry the application deadline for this job has elapsed



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