ARM Life is a non-bank financial services company in Nigeria 

POSITION : Sales Representative

Responsibilities

• Coordinate with legal and finance department within the Group to ensure strict compliance to regulations (external and internal)
• Coordinate with sales operations and external agents to speed up payment process of customers as committed in the contract
• Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients’ feedbacks
• Ensure collections of Sales proceeds in a timely and efficient manner
• Implement Global Sales target by setting personal sales target with line manager so as to achieve set targets
• Evaluate sales results and create sales reports in front of Sales and Marketing Director
• Collect inquiries, complaints of customers and handle appropriately

Deliverables:

• Settlement of customer complaints
• Sales target

Time Allocation:

• Sales- 80%
• Admin-20%

KPI's:

• Coordination with other relevant departments: (15%)
• Feedback from direct leader (s) - qualitative judgment (10%)
• Customer Relations - managing communication and feedback between customers and Mixta (10%)
• Total sales Indicator is the overall sales of residential properties done by staff (50%)
• % late collections - Indicator will ensure that the sales staff will not only focus on seeking customers to purchase units, but also to ensure that the customers will follow-up with payment (15%)

Skills:

• Understand the real estate market and needs of domestic customers
• Familiar with the country real estate brokerage market
• Understand the business/sales strategies of Mixta, and of real estate industries
• Possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English

Qualifications

• Degree (or equivalent), preferably major in Marketing or Business Administration focusing on marketing/sales
• 0-3 years of experience  in real estate sales, especially in domestic market