ICT/Systems Admin Assistant at Mercy Corps

Employment Nigeria 01-Sep-2017 BORNO , IT and Telecoms NGO

Mercy Corps is a non governmental organisation. Mercy Corps Nigeria implements a variety of programs with the ultimate goal of building productive, secure and just communities.

POSITION : ICT Systems Admin Assistant

RESPONSIBILITIES

Field ICT Material Asset management
Maintenance of the inventory and stock of IT supplies and spare parts in cooperation with the Procurement Unit.
Preparation of statistical charts, tables and reports as required.
Provision of timely ICT support at internal & external events.
Conduct IT induction at field level.
Manage, assign and keep records of mobile communication equipment at field levels
Compliance with corporate information management and technology standards, guidelines and procedures for the Field Office technology environment management.
Provision of inputs to preparation of results-oriented work plans.
Assistance in the installation of software and related upgrades.
Assistance in upgrading patch and anti-virus programs on a timely basis.
Monitoring of file server, usage and performance on a frequent and regular basis.
Support to users in backing up and restoring their files, as well as in virus detection, removal and prevention.
Assistance in trouble-shooting and monitoring of network problems.
Response to user needs and questions regarding network access.
Document ICT issues and report them accordingly

Organizational Learning:

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

Understanding or interest in the provision of IT support services that takes into relevance the management of cross-cultural issues within high security environment
Ability to communicate fluently in English preferred and ability to communicate in Hausa, and or Kanuri would be an advantage
Attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
University Degree in Electrical Engineering, Computer Engineering, Computer Science, Information Technology with relevant certifications in hardware and software management and application considered a bonus
2 years of relevant work experience
Good negotiation, representation skills and the ability to work comfortably with an ethnically diverse staff.

Success Factors

Be proactive, creative and a problem solver.
Be conscientious with an excellent sense of judgment.
Able to thrive in a fast-paced environment and will be capable of multitasking.
Demonstrate strong understanding of cultural and social environment in the region and have the willingness and ability to work effectively with a wide verity of people.

Living /Environmental Conditions

This position will be based in Biu with estimated 30% travel, primarily to program locations anywhere within the currently Northeast and other conflict-affected states, where security is at times high-risk.

How To Apply
Candidates should submit their CV's and Cover Letter in one document to: ng-recruitment.nigeria@mercycorps.org with the position applied for as the subject

Sorry the application deadline for this job has elapsed

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ICT/Systems Admin Assistant at Mercy Corps

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